[Rt-devel] REST: should retrieving a particular attachment
require a ticket number?
jesse at bestpractical.com
Mon Sep 4 22:23:01 EDT 2006
On Mon, Sep 04, 2006 at 07:19:50PM -0700, Philip Kime wrote:
> Actually, on further investigation, it seems that there is no public API
> call to add attachments to a ticket - it's done inside a ->comment or
> ->correspond. You can add attachments on ticket create but this isn't
> allowed in the REST API. I may look at addressing this so the "-a" flag
> can be used on ticket creation?
Attachments are on transactions. (Create, Comment or Reply) making it
work on create from the cli sounds sane.
> -----Original Message-----
> From: Jesse Vincent [mailto:jesse at bestpractical.com]
> Sent: 04 September 2006 17:08
> To: Philip Kime
> Cc: Jesse Vincent; rt-devel at lists.bestpractical.com
> Subject: Re: [Rt-devel] REST: should retrieving a particular attachment
> require a ticket number?
> > as I'm not
> > > comfortable adding history-modifiying tools like that to RT.
> > Me neither. It's just I wanted to be able to attach things to tickets
> > without having to do it via the "comment" command as this sends mail.
> > Altering attachments is too dangerous, I agree. Changing the
> > attachment or adding them should be logged in the history as usual.
> > Maybe an "attach" command for tickets is the way to go - like comment
> > but without actually commenting?
> Does it not actually create a correspond or comment transaction?
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