[Rt-devel] Get Requestor on ticket creation
js at oxado.com
Mon Apr 16 19:23:26 EDT 2007
Thank you very much... I tried it but I guess I just misspelled it
Sorry and thank you again!
Roy El-Hames a écrit :
> Have you tried $self->TicketObj->RequestorAddresses ??
> Jonathan Scher wrote:
>> Whenever a customer create a ticket, I need to match his email with
>> an external database in order to set some custom fields.
>> In order to do so, I would like to create a scrip with those values:
>> Condition: On Create
>> Action: User Defined
>> Stage: TransactionCreate
>> Custom action preparation code:
>> return 1;
>> Custom action cleanup code:
>> $from = <Requestor>
>> How could I get those requestors? I've try to find them on $self, and
>> on $self->Transaction->First but...
>> Jonathan Scher
>> List info:
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