[Rt-devel] 3.8 beta 2 - Ticket Relations / GraphViz Problem/Error
sunnavy
sunnavy at bestpractical.com
Mon Jun 2 15:44:03 EDT 2008
IPC::Run uses 'fileno', which caused this problem.
I looked into FCGI.pm, and found there exists sub FILENO already,
though it's been commented out. In fact, it's also a bogus sub.
After I removed the comment signs(#), everything seems ok.
Seems as long as we don't use fileno to do some serious work, we won't
be hurt. :)
On May 27, 2008, at 10:45 PM, Ham MI-ID, Torsten Brumm wrote:
> Hi RT Developers,
>
> Tried out today the actual RT 3.8 Beta, the GraphViz Module for
> Ticket Relations ends up with the following Error:
>
> Can't locate object method "FILENO" via package "FCGI::Stream" at /
> usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm line 1118. Stack: [/usr/
> lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1118] [/usr/lib/perl5/
> vendor_perl/5.8.8/IPC/Run.pm:2097] [/usr/lib/perl5/vendor_perl/5.8.8/
> IPC/Run.pm:2754] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1434]
> [/usr/lib/perl5/vendor_perl/5.8.8/GraphViz.pm:1160] [/usr/lib/perl5/
> vendor_perl/5.8.8/GraphViz.pm:981] [/opt/rt38/share/html/Ticket/
> Graphs/Elements/ShowGraph:49] [/opt/rt38/share/html/Ticket/Graphs/
> index.html:57] [/opt/rt38/share/html/autohandler:306] Can't locate
> object method "FILENO" via package "FCGI::Stream" at /usr/lib/perl5/
> vendor_perl/5.8.8/IPC/Run.pm line 1118. Stack: [/usr/lib/perl5/
> vendor_perl/5.8.8/IPC/Run.pm:1118] [/usr/lib/perl5/vendor_perl/5.8.8/
> IPC/Run.pm:2216] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:2754]
> [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1434] [/usr/lib/perl5/
> vendor_perl/5.8.8/GraphViz.pm:1160] [/usr/lib/perl5/vendor_perl/
> 5.8.8/GraphViz.pm:981] [/opt/rt38/share/html/Ticket/Graphs/Elements/
> ShowGraph:49] [/opt/rt38/share/html/Ticket/Graphs/index.html:57] [/
> opt/rt38/share/html/autohandler:306] Stack: [/usr/lib/perl5/
> vendor_perl/5.8.8/IPC/Run.pm:2320] [/usr/lib/perl5/vendor_perl/5.8.8/
> IPC/Run.pm:2754] [/usr/lib/perl5/vendor_perl/5.8.8/IPC/Run.pm:1434]
> [/usr/lib/perl5/vendor_perl/5.8.8/GraphViz.pm:1160] [/usr/lib/perl5/
> vendor_perl/5.8.8/GraphViz.pm:981] [/opt/rt38/share/html/Ticket/
> Graphs/Elements/ShowGraph:49] [/opt/rt38/share/html/Ticket/Graphs/
> index.html:57] [/opt/rt38/share/html/autohandler:306]
>
> Configuration:
>
> Loaded perl modules
>
> Perl v5.8.8 under linux
> Apache::Session v1.86;
> Apache::Session::Generate::MD5 v2.1;
> Apache::Session::Lock::MySQL v1.01;
> Apache::Session::MySQL v1.01;
> Apache::Session::Serialize::Storable v1.01;
> Apache::Session::Store::DBI v1.02;
> Apache::Session::Store::MySQL v1.04;
> AutoLoader v5.64;
> base v2.12;
> bytes v1.02;
> Cache::Simple::TimedExpiry v0.27;
> capitalization v0.03;
> Carp v1.04;
> CGI v3.37;
> CGI::Cookie v1.29;
> CGI::Fast v1.07;
> CGI::Util v1.5_01;
> Class::Container v0.12;
> Class::Data::Inheritable v0.08;
> Class::Inspector v1.22;
> Class::MethodMaker v2.11;
> Class::MethodMaker::Engine v2.11;
> Class::ReturnValue v0.55;
> Class::Struct v0.63;
> Clone v0.28;
> constant v1.15;
> Cwd v3.2701;
> Data::Dumper v2.121_08;
> Date::Format v2.22;
> Date::Parse v2.27;
> DBD::mysql v4.006;
> DBI v1.602;
> DBIx::SearchBuilder v1.53;
> DBIx::SearchBuilder::Union v0;
> DBIx::SearchBuilder::Unique v0.01;
> Devel::StackTrace v1.16;
> Devel::StackTraceFrame v0.6;
> Devel::Symdump v2.08;
> Digest::base v1.00;
> Digest::MD5 v2.36;
> DynaLoader v1.05;
> Encode v2.23;
> Encode::Alias v2.07;
> Encode::Config v2.04;
> Encode::Encoding v2.05;
> English v1.02;
> Errno v1.1;
> Exception::Class v1.23;
> Exception::Class::Base v1.2;
> Exporter v5.62;
> Exporter::Heavy v5.62;
> Fatal v1.03;
> FCGI v0.67;
> Fcntl v1.05;
> File::Basename v2.74;
> File::Glob v1.05;
> File::Path v2.04;
> File::ShareDir v0.05;
> File::Spec v3.2701;
> File::Spec::Unix v3.2701;
> File::Temp v0.20;
> FileHandle v2.01;
> FindBin v1.47;
> GnuPG::Interface v0.36;
> GraphViz v2.03;
> HTML::Element v3.23;
> HTML::Entities v1.35;
> HTML::Formatter v2.04;
> HTML::FormatText v2.04;
> HTML::Mason v1.39;
> HTML::Mason::CGIHandler v1.00;
> HTML::Mason::Exception v1.1;
> HTML::Mason::Exception::Abort v1.1;
> HTML::Mason::Exception::Compilation v1.1;
> HTML::Mason::Exception::Compilation::IncompatibleCompiler v1.1;
> HTML::Mason::Exception::Compiler v1.1;
> HTML::Mason::Exception::Decline v1.1;
> HTML::Mason::Exception::Params v1.1;
> HTML::Mason::Exception::Syntax v1.1;
> HTML::Mason::Exception::System v1.1;
> HTML::Mason::Exception::TopLevelNotFound v1.1;
> HTML::Mason::Exception::VirtualMethod v1.1;
> HTML::Mason::Exceptions v1.43;
> HTML::Parser v3.56;
> HTML::Scrubber v0.08;
> HTML::Tagset v3.20;
> HTML::TreeBuilder v3.23;
> I18N::LangTags v0.35;
> integer v1.00;
> IO v1.23;
> IO::File v1.14;
> IO::Handle v1.27;
> IO::InnerFile v2.110;
> IO::Lines v2.110;
> IO::ScalarArray v2.110;
> IO::Seekable v1.1;
> IO::WrapTie v2.110;
> IPC::Open2 v1.02;
> IPC::Open3 v1.02;
> IPC::Run v0.80;
> List::Util v1.19;
> Locale::Maketext v1.12;
> Locale::Maketext::Fuzzy v0.10;
> Locale::Maketext::Lexicon v0.66;
> Locale::Maketext::Lexicon::Gettext v0.16;
> Log::Dispatch v2.21;
> Log::Dispatch::Base v1.09;
> Log::Dispatch::Output v1.26;
> Log::Dispatch::Screen v1.17;
> Log::Dispatch::Syslog v1.18;
> Mail::Address v2.02;
> Mail::Field v2.02;
> Mail::Field::AddrList v2.02;
> Mail::Field::Date v2.02;
> Mail::Field::Generic v2.02;
> Mail::Header v2.02;
> Mail::Internet v2.02;
> Mail::Util v2.02;
> MIME::Base64 v3.07;
> MIME::Body v5.425;
> MIME::Decoder v5.425;
> MIME::Entity v5.425;
> MIME::Field::ContDisp v5.425;
> MIME::Field::ConTraEnc v5.425;
> MIME::Field::ContType v5.425;
> MIME::Field::ParamVal v5.425;
> MIME::Head v5.425;
> MIME::Parser v5.425;
> MIME::QuotedPrint v3.07;
> MIME::Tools v5.425;
> MIME::Words v5.425;
> Module::Versions::Report v1.03;
> overload v1.04;
> Params::Util v0.31;
> Params::Validate v0.89;
> POSIX v1.09;
> re v0.05;
> Regexp::Common v2.120;
> Regexp::Common::delimited v2.104;
> RT v3.7.82;
> RT::Interface::Email v2;
> RT::Interface::Web::Request v0.30;
> Scalar::Util v1.19;
> SelectSaver v1.01;
> Socket v1.78;
> Storable v2.18;
> strict v1.03;
> Symbol v1.06;
> Sys::Syslog v0.24;
> Text::Template v1.44;
> Text::Wrapper v1.01;
> Time::HiRes v1.9712;
> Time::JulianDay v2003.1125;
> Time::Local v1.18;
> Time::ParseDate v2006.0814;
> Time::Timezone v2006.0814;
> Time::Zone v2.22;
> UNIVERSAL v1.01;
> UNIVERSAL::require v0.11;
> URI v1.35;
> URI::Escape v3.28;
> utf8 v1.06;
> vars v1.01;
> warnings v1.05;
> warnings::register v1.01;
> XSLoader v0.08;
>
> RT Config
> (?-xism:\[.+? #\d+\]) Regexp
> (?-xism:\[rt38\-messenger\.int\.kn #\d+\]) Regexp
> (?x-ism:^ (?:/+NoAuth/ | /+REST/\d+\.\d+/NoAuth/) ) Regexp
> ARRAY(0x946b1cc) QuickCreate, Quicksearch, MyAdminQueues,
> MySupportQueues, MyReminders, RefreshHomepage
> ActiveStatus new, open, stalled
> Active_MakeClicky
> AmbiguousDayInPast 1
> AutoLogoff 0
> CanonicalizeOnCreate 0
> CommentAddress RT_CommentAddressNotSet
> CorrespondAddress RT_CorrespondAddressNotSet
> DatabaseHost localhost
> DatabaseName rt38
> DatabasePassword Password not printed
> DatabasePort
> DatabaseRTHost localhost
> DatabaseType mysql
> DatabaseUser rt_user
> DateDayBeforeMonth 1
> DateTimeFormat DefaultFormat
> DefaultSearchResultFormat '<B><A HREF="__WebPath__/Ticket/
> Display.html?id=__id__">__id__</a></B>/TITLE:#', '<B><A
> HREF="__WebPath__/Ticket/Display.html?id=__id__">__Subject__</a></B>/
> TITLE:Subject', Status, QueueName, OwnerName, Priority,
> '__NEWLINE__', '', '<small>__Requestors__</small>',
> '<small>__CreatedRelative__</small>', '<small>__ToldRelative__</
> small>', '<small>__LastUpdatedRelative__</small>',
> '<small>__TimeLeft__</small>'
> DefaultSummaryRows 10
> DevelMode 0
> DisableGraphViz 0
> EmailFrequency Individual messages
> EmailInputEncodings utf-8, iso-8859-1, us-ascii
> EmailOutputEncoding utf-8
> ExtractSubjectTagMatch Regexp
> ExtractSubjectTagNoMatch Regexp
> ForwardFromUser 0
> FriendlyFromLineFormat "%s via RT" <%s>
> FriendlyToLineFormat "%s of rt38-messenger.int.kn Ticket #%s":;
> GnuPG Enable, 1, AllowEncryptDataInDB, 0, OutgoingMessagesFormat, RFC
> GnuPGOptions homedir, var/data/gpg
> HomepageComponents QuickCreate, Quicksearch, MyAdminQueues,
> MySupportQueues, MyReminders, RefreshHomepage
> InactiveStatus resolved, rejected, deleted
> LexiconLanguages *
> LinkTransactionsRun1Scrip 0
> LogDir var/log
> LogStackTraces
> LogToFileNamed rt.log
> LogToScreen info
> LogToSyslog debug
> LogToSyslogConf
> LogoURL /NoAuth/images/bplogo.gif
> LoopsToRTOwner 1
> MailCommand sendmailpipe
> MailParams
> MasonParameters
> MaxAttachmentSize 10000000
> MaxInlineBody 12000
> MessageBoxHeight 15
> MessageBoxRichText 1
> MessageBoxWidth 72
> MessageBoxWrap HARD
> MinimumPasswordLength 5
> NotifyActor 0
> OldestTransactionsFirst 0
> Organization rt38-messenger.int.kn
> OwnerEmail root
> RTAddressRegexp ^rt\@example.com$
> RecordOutgoingEmail 1
> RedistributeAutoGeneratedMessages privileged
> SMTPDebug 0
> SendmailArguments -oi -t
> SendmailBounceArguments -f "<>"
> SendmailPath /usr/sbin/sendmail
> ShowBccHeader 0
> ShowTransactionImages 1
> StrictLinkACL 1
> Timezone GMT
> UseFriendlyFromLine 1
> UseFriendlyToLine 0
> WebBaseURL http://rt38-messenger.int.kn:80
> WebDefaultStylesheet web2
> WebFlushDbCacheEveryRequest 1
> WebImagesURL /NoAuth/images/
> WebNoAuthRegex Regexp
> WebPath
> WebPort 80
> WebSecureCookies 0
> WebURL http://rt38-messenger.int.kn:80/
> WikiImplicitLinks 0
> rtname rt38-messenger.int.kn
> RT Variables
> RT::BasePath /opt/rt38
> RT::BinPath /opt/rt38/bin
> RT::EtcPath /opt/rt38/etc
> RT::LocalEtcPath /opt/rt38/local/etc
> RT::LocalLexiconPath /opt/rt38/local/po
> RT::LocalLibPath /opt/rt38/local/lib
> RT::LocalPath /opt/rt38/local
> RT::LocalPluginPath /opt/rt38/local/plugins
> RT::MasonComponentRoot /opt/rt38/share/html
> RT::MasonDataDir /opt/rt38/var/mason_data
> RT::MasonLocalComponentRoot /opt/rt38/local/html
> RT::MasonSessionDir /opt/rt38/var/session_data
> RT::SbinPath /opt/rt38/sbin
> RT::VERSION 3.7.82
> RT::VarPath /opt/rt38/var
> Perl configuration
>
> Summary of my perl5 (revision 5 version 8 subversion 8) configuration:
> Platform:
> osname=linux, osvers=2.6.9-42.0.3.elsmp, archname=i386-linux-
> thread-multi
> uname='linux builder7.centos.org 2.6.9-42.0.3.elsmp #1 smp fri
> oct 6 06:21:39 cdt 2006 i686 i686 i386 gnulinux '
> config_args='-des -Doptimize=-O2 -g -pipe -Wall -Wp,-
> D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-
> size=4 -m32 -march=i386 -mtune=generic -fasynchronous-unwind-tables -
> Dversion=5.8.8 -Dmyhostname=localhost -Dperladmin=root at localhost -
> Dcc=gcc -Dcf_by=Red Hat, Inc. -Dinstallprefix=/usr -Dprefix=/usr -
> Darchname=i386-linux -Dvendorprefix=/usr -Dsiteprefix=/usr -
> Duseshrplib -Dusethreads -Duseithreads -Duselargefiles -Dd_dosuid -
> Dd_semctl_semun -Di_db -Ui_ndbm -Di_gdbm -Di_shadow -Di_syslog -
> Dman3ext=3pm -Duseperlio -Dinstallusrbinperl=n -Ubincompat5005 -
> Uversiononly -Dpager=/usr/bin/less -isr -Dd_gethostent_r_proto -
> Ud_endhostent_r_proto -Ud_sethostent_r_proto -Ud_endprotoent_r_proto
> -Ud_setprotoent_r_proto -Ud_endservent_r_proto -
> Ud_setservent_r_proto -Dinc_version_list=5.8.7 5.8.6 5.8.5 -
> Dscriptdir=/usr/bin'
> hint=recommended, useposix=true, d_sigaction=define
> usethreads=define use5005threads=undef useithreads=define
> usemultiplicity=define
> useperlio=define d_sfio=undef uselargefiles=define usesocks=undef
> use64bitint=undef use64bitall=undef uselongdouble=undef
> usemymalloc=n, bincompat5005=undef
> Compiler:
> cc='gcc', ccflags ='-D_REENTRANT -D_GNU_SOURCE -fno-strict-
> aliasing -pipe -Wdeclaration-after-statement -I/usr/local/include -
> D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm',
> optimize='-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions
> -fstack-protector --param=ssp-buffer-size=4 -m32 -march=i386 -
> mtune=generic -fasynchronous-unwind-tables',
> cppflags='-D_REENTRANT -D_GNU_SOURCE -fno-strict-aliasing -pipe -
> Wdeclaration-after-statement -I/usr/local/include -I/usr/include/gdbm'
> ccversion='', gccversion='4.1.1 20061011 (Red Hat 4.1.1-30)',
> gccosandvers=''
> intsize=4, longsize=4, ptrsize=4, doublesize=8, byteorder=1234
> d_longlong=define, longlongsize=8, d_longdbl=define, longdblsize=12
> ivtype='long', ivsize=4, nvtype='double', nvsize=8,
> Off_t='off_t', lseeksize=8
> alignbytes=4, prototype=define
> Linker and Libraries:
> ld='gcc', ldflags =' -L/usr/local/lib'
> libpth=/usr/local/lib /lib /usr/lib
> libs=-lresolv -lnsl -lgdbm -ldb -ldl -lm -lcrypt -lutil -lpthread
> -lc
> perllibs=-lresolv -lnsl -ldl -lm -lcrypt -lutil -lpthread -lc
> libc=/lib/libc-2.5.so, so=so, useshrplib=true, libperl=libperl.so
> gnulibc_version='2.5'
> Dynamic Linking:
> dlsrc=dl_dlopen.xs, dlext=so, d_dlsymun=undef, ccdlflags='-Wl,-E -
> Wl,-rpath,/usr/lib/perl5/5.8.8/i386-linux-thread-multi/CORE'
> cccdlflags='-fPIC', lddlflags='-shared -O2 -g -pipe -Wall -Wp,-
> D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-
> size=4 -m32 -march=i386 -mtune=generic -fasynchronous-unwind-tables -
> L/usr/local/lib'
>
>
> Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann
> (Vors.), Uwe Bielang (Stellv.), Bruno Mang, Dirk Blesius (Stellv.),
> Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt
> (Stellv.), Jens Wollesen, Rainer Wunn, Sitz: Bremen,
> Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878,
> Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: Contern/
> Luxemburg Geschäftsführender Verwaltungsrat: Klaus-Michael Kühne
>
>
>
> _______________________________________________
> List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
best wishes
sunnavy
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