[Rt-devel] Custom fields: types and widgets.

[Todd Chapman]

Jan,

Did you ever figure this out? This thread might help:
http://lists.bestpractical.com/pipermail/rt-users/2007-November/048774.html

-Todd

----------------
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On 1/18/08, Jan Grant <jan.grant at bristol.ac.uk> wrote:
> On Thu, 17 Jan 2008, Todd Chapman wrote:
>
>  > What you want is very doable in RT.
>
>
> That's great. How do I do it? That is, how do I register these custom
>  types? Where do I put the html for the widgets? Is it possible to hook
>  into TicketSQL parsing? If so, how?
>
>  That is, "pointers requested".
>
>  Thanks in advance,
>  jan
>
>
>  > On 1/17/08, Jan Grant <jan.grant at bristol.ac.uk> wrote:
>  > >
>  > > I have a bunch of custom fields. Those fields have particular types
>  > > (dates, fixed-format text, multivalued, etc).
>  > >
>  > > What I'm interested in doing is having custom widgets for particular
>  > > fields: both for ticket display and value entry. In the latter case I'm
>  > > thinking about AJAX-enhanced fields that can go off and do
>  > > autocompletion, or potentially fill in an additional set of fields once
>  > > they have vales, and so on.
>  > >
>  > > The consequence of this is that I'm interested in marking particular
>  > > custom fields as requiring particular widgets for (a) display, (b) data
>  > > entry, and (c) data entry in the query interface.
>  > >
>  > > Is this currently easily doable? Would the extension to RT to permit
>  > > this be straightforward? What I'm really asking is whether RT will let
>  > > me construct my own UI components for custom attributes - I'm happy to
>  > > do the behind-the-scenes plumbing to get the AJAX stuff working; I'm
>  > > just wondering how much RT would help in putting the UI together.
>  > >
>  > > Cheers,
>  > > jan
>  > >
>  > >
>  > > --
>  > > jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
>  > > Tel +44 (0)117 3317661   http://ioctl.org/jan/
>  > > Strive to live every day as though it was last Wednesday.
>  > > _______________________________________________
>  > > List info:
>  > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel
>  > >
>  >
>
>
> --
>
> jan grant, ISYS, University of Bristol. http://www.bris.ac.uk/
>  Tel +44 (0)117 3317661   http://ioctl.org/jan/
>
> Theoremhood is positively decidable.
>  It just takes time at least exponential in the length of the proof.
>