[Rt-devel] Why can't you use RTFM when creating a ticket?

Ruslan Zakirov ruz at bestpractical.com
Mon Sep 1 13:53:45 EDT 2008


RTFM 2.4.0 with RT 3.8.1 should allow you to use RTFM on ticket create.

On Mon, Sep 1, 2008 at 9:33 PM, Jesse Vincent <jesse at bestpractical.com> wrote:
> Sure. That seems like a reasonable feature. Patches welcome.
>
> -j
>
> Sent from my iPhone
>
> On Sep 1, 2008, at 10:17 AM, "Richard Hartmann" <richih.mailinglist at gmail.com
>  > wrote:
>
>> Hi all,
>>
>> we are using RTFM quite heavily (yay for the 3.8.1 release!) and were
>> wondering if there is a technical reason why we can't use RTFM
>> templates
>> when creating tickets. If not, I will gladly move that over to the
>> tracker & create a wishlist item.
>>
>>
>> RIchard
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-- 
Best regards, Ruslan.


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