[Rt-devel] [rt-users] need some explanation on rt.log data

[Asif Iqbal]

On Wed, Jul 14, 2010 at 11:55 AM, Asif Iqbal <vadud3 at gmail.com> wrote:
>> How do I modify this section of the file /opt/rt3/lib/RT/Action/SendEmail.pm
>>
>> sub SendMessage {
>>
>>    # DO NOT SHIFT @_ in this subroutine.  It breaks Hook::LexWrap's
>>    # ability to pass @_ to a 'post' routine.
>>    my ( $self, $MIMEObj ) = @_;
>>
>>    my $msgid = $MIMEObj->head->get('Message-ID');
>>    chomp $msgid;
>>
>>    $self->ScripActionObj->{_Message_ID}++;
>>
>>    $RT::Logger->info( $msgid . " #"
>>            . $self->TicketObj->id . "/"
>>            . $self->TransactionObj->id
>>            . " - Scrip "
>>            . ($self->ScripObj->id || '#rule'). " "
>>            . ( $self->ScripObj->Description || '' ) );
>>
>>    my $status = RT::Interface::Email::SendEmail(
>>        Entity      => $MIMEObj,
>>        Ticket      => $self->TicketObj,
>>        Transaction => $self->TransactionObj,
>>    );
>>
>> so to replace the msgid from
>>
>> rt-3.8.2-16248-1279122035-324.768607-185-0 at rt.example.net
>>
>> to this
>>
>> rt-3.8.2-16248-1279122035-324.768607-transactionid-185-0 at rt.qwestip.net
>>
>> so it has the transaction id in there as well ?
>
> looking further more in that file /opt/rt3/lib/RT/Action/SendEmail.pm, line 592
>
>         if (    $msgid
>            and $msgid
>            =~ s/<(rt-.*?-\d+-\d+)\.(\d+)-\d+-\d+\@\QRT->Config->Get('Organization')\E>$/
>                         "<$1." . $self->TicketObj->id
>                          . "-" . $self->ScripObj->id
>                          . "-" . $self->ScripActionObj->{_Message_ID}
>                          . "@" . RT->Config->Get('Organization') . ">"/eg
>            and $2 == $self->TicketObj->id
>            )
>
> Looks like this is the code that creates the msgid.
>
> So should I just add the $self->TransactionObj in here to make sure
> msgid always have the transaction id as well?


So if I want to modify SendEmail.pm, do I suppose to copy

  /opt/rt3/lib/RT/Action/SendEmail.pm

in here

  /opt/rt3/local/lib/RT/Action

first and then modify it?

-- 
Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?