[Rt-devel] RTAddressRegexp as to allow all mails

Raed El-Hames Raed.El-Hames at daisygroupplc.com
Wed Mar 30 07:27:13 EDT 2011


Simone:

I think you are mis-understanding what RTAddressRegexp is.
# RTAddressRegexp is used to make sure RT doesn't add itself as a ticket CC if
# the setting ParseNewMessageForTicketCcs  is enabled.

So if your RT domain is rt.your_host.your_com , then set
Set($RTAddressRegexp , '.*\@ rt.your_host.your_com$');

Else you may end up with loops within your system.

Regards;
Roy

From: rt-devel-bounces at lists.bestpractical.com [mailto:rt-devel-bounces at lists.bestpractical.com] On Behalf Of Simone Sanna
Sent: 30 March 2011 12:20
To: rt-devel at lists.bestpractical.com
Subject: [Rt-devel] RTAddressRegexp as to allow all mails

Hello List,

How should I set $RTAddressRegexp to allow any incoming mail to be validated?
In my situation any valid e-mail should be allowed, because I am in the impossibility to know in advance any reasonable pattern.

Many thanks in advance for any help.

Regards,
Simone Sanna
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