[rt-devel] add attachments from previous txn to reply and comment

Ruslan Zakirov ruz at bestpractical.com
Mon Jul 16 14:43:52 EDT 2012


2012/7/16 Christian Loos <cloos at netcologne.de>:
> Hi RT Developer,
>
> I saw you branch 4.2/attach-from-transactions on github and hope that
> this feature will be available in 4.2.
> I currently writing an extension that brings this feature to 3.8 and 4.0.
>
> Why are you showing only attachments if you are quoting an reply/comment
> and limit the attachments to that transaction?
>
> The feature request from our users (and some other users on the
> mailinglist) is to present all ticket attachments no matter if you
> quoting an transaction or create an new reply/comment.

Create a new branch on top of the branch, make it configurable, push to
github and may be it will be clean enough for merge.

Note that I have nothing to do with the branch and didn't discuss above
answer within BPS :)

> Chris
>
> Christian Loos
> Network Documentation & Fibre Management
> _________________________________________________________________________
> NETCOLOGNE Gesellschaft für Telekommunikation mbH
> Am Coloneum 9 | 50829 Köln
> Tel: 0221 2222-276 | Fax: 0221 2222-7276 | Mobil: 0177 8888276
>
> www.netcologne.de
>
> Geschäftsführer:
> Dr. Hans Konle (Sprecher)
> Dipl.-Ing. Karl-Heinz Zankel
> Vorsitzender des Aufsichtsrates:
> Dr. Andreas Cerbe
> HRB 25580, AG Köln
>
>
> Diese Nachricht (inklusive aller Anhänge) ist vertraulich. Sollten Sie diese Nachricht versehentlich erhalten haben, bitten wir, den Absender (durch Antwort-E-Mail) hiervon unverzüglich zu informieren und die Nachricht zu löschen. Die E-Mail darf in diesem Fall weder vervielfältigt noch in anderer Weise verwendet werden.
>
>
> --------
> List info: http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel



-- 
Best regards, Ruslan.


More information about the rt-devel mailing list