[rt-devel] Duplicate "Subject:" line in some tickets

Brian McNally bmcnally at uw.edu
Wed Sep 17 17:07:09 EDT 2014


I recently upgraded RT from 3.6.6 -> 3.8 -> 4.2.7 and I've noticed that 
some (it seems to be new) tickets have two "Subject:" lines in them. For 
example, when looking at the full headers for a message, I see:

Subject: Re: [GS #58207] This is a test ticket
Subject: Re: [GS #58207] This is a test ticket

These same duplicate headers appear in the web UI. Could this be a bug 
with ticket creation?

Thanks,



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