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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Has anyone else experienced this error with a ticket of
Type: Approval ?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am using an extremely simple template to create the
approval ticket:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>===Create-Ticket: prodpromo<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Subject: Approval Required: Prod Promo -
{$Tickets{'TOP'}->Subject}<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Depended-On-By: {$Tickets{'TOP'}->Id}<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Refers-To: {$Tickets{"TOP"}->Id}<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Queue: 7<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Type: Approval<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Content: A promotion has been submitted. Please review the
child ticket and Approve/Disapprove the promotion accordingly.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>ENDOFCONTENT<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>When I select Approval -> Then click on the ticket #
header under My Approvals I get the following error in the Tickets which depend
on this approval.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0>
<tr>
<td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black;font-weight:bold'>error:</span></font></b><font
size=1 color=black face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:black'> </span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
<td valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black'>Can't call method
"Next" on an undefined value at
/opt/rt3/share/html/Ticket/Elements/ShowAttachments line 87.</span></font><font
size=1 color=black face=Verdana><span style='font-size:8.5pt;font-family:
Verdana;color:black'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black;font-weight:bold'>context:</span></font></b><font
size=1 color=black face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:black'> </span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black;font-weight:bold'>...</span></font></b><font
size=1 color=black face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:black'> </span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 color=black face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:black'><o:p> </o:p></span></font></p>
</td>
</tr>
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<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black;font-weight:bold'>83:</span></font></b><font
size=1 color=black face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:black'> </span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 color=black face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:black'><o:p> </o:p></span></font></p>
</td>
</tr>
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<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black;font-weight:bold'>84:</span></font></b><font
size=1 color=black face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:black'> </span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black'><%INIT></span></font><font
size=1 color=black face=Verdana><span style='font-size:8.5pt;font-family:
Verdana;color:black'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black;font-weight:bold'>85:</span></font></b><font
size=1 color=black face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:black'> </span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black'>my %documents;</span></font><font
size=1 color=black face=Verdana><span style='font-size:8.5pt;font-family:
Verdana;color:black'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black;font-weight:bold'>86:</span></font></b><font
size=1 color=black face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:black'> </span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 color=black face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:black'><o:p> </o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black;font-weight:bold'>87:</span></font></b><font
size=1 color=black face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:black'> </span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 color=red face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:red'>while ( my $attach =
$Attachments->Next() ) {</span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black;font-weight:bold'>88:</span></font></b><font
size=1 color=black face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:black'> </span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black'>next unless
($attach->Filename());</span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black;font-weight:bold'>89:</span></font></b><font
size=1 color=black face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:black'> </span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black'>unshift( @{
$documents{ $attach->Filename } }, $attach );</span></font><font size=1
color=black face=Verdana><span style='font-size:8.5pt;font-family:Verdana;
color:black'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black;font-weight:bold'>90:</span></font></b><font
size=1 color=black face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:black'> </span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black'>}</span></font><font
size=1 color=black face=Verdana><span style='font-size:8.5pt;font-family:
Verdana;color:black'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black;font-weight:bold'>91:</span></font></b><font
size=1 color=black face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:black'> </span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 color=black face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:black'><o:p> </o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black;font-weight:bold'>...</span></font></b><font
size=1 color=black face=Verdana><span style='font-size:7.5pt;font-family:
Verdana;color:black'> </span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'>
<p class=MsoNormal><font size=1 color=black face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:black'><o:p> </o:p></span></font></p>
</td>
</tr>
</table>
<p class=MsoNormal><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black;font-weight:bold'>code
stack:</span></font></b><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black'> </span></font><font
size=1 color=black face=Verdana><span style='font-size:8.5pt;font-family:
Verdana;color:black'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 color=black face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:black'>/opt/rt3/share/html/Ticket/Elements/ShowAttachments:87<br>
/opt/rt3/share/html/Ticket/Elements/ShowSummary:90<br>
/opt/rt3/share/html/Approvals/Elements/ShowDependency:69<br>
/opt/rt3/share/html/Approvals/Display.html:62<br>
/opt/rt3/share/html/autohandler:221</span></font><font size=1 color=black
face=Verdana><span style='font-size:8.5pt;font-family:Verdana;color:black'><o:p></o:p></span></font></p>
</td>
</tr>
</table>
<p class=MsoNormal><font size=1 color=black face=Verdana><span
style='font-size:8.5pt;font-family:Verdana;color:black'><a
href="http://track.wginteractive.com/Approvals/Display.html?id=8#raw#raw"
title="http://track.wginteractive.com/Approvals/Display.html?id=8#rawraw">raw
error</a></span></font><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<pre><font size=2 color=black face="Courier New"><span style='font-size:10.0pt;
color:black'>Can't call method "Next" on an undefined value at /opt/rt3/share/html/Ticket/Elements/ShowAttachments line 87.<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>Trace begun at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Exceptions.pm line 131<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Exceptions::rethrow_exception('Can\'t call method "Next" on an undefined value at /opt/rt3/share/html/Ticket/Elements/ShowAttachments line 87.^J') called at /opt/rt3/share/html/Ticket/Elements/ShowAttachments line 87<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0x99caf08)', 'Attachments', undef) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9e915d0)', 'Ticket', 'RT::Ticket=HASH(0x99caf08)', 'Attachments', undef) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1074<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>eval {...} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Request::comp(undef, undef, 'Ticket', 'RT::Ticket=HASH(0x99caf08)', 'Attachments', undef) called at /opt/rt3/share/html/Ticket/Elements/ShowSummary line 90<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0x99caf08)') called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9d9e520)', 'Ticket', 'RT::Ticket=HASH(0x99caf08)') called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1074<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>eval {...} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Request::comp(undef, undef, undef, 'Ticket', 'RT::Ticket=HASH(0x99caf08)') called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1113<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Request::scomp('HTML::Mason::Request::ApacheHandler=HASH(0x999cfa8)', '/Ticket/Elements/ShowSummary', 'Ticket', 'RT::Ticket=HASH(0x99caf08)') called at /opt/rt3/share/html/Approvals/Elements/ShowDependency line 69<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Commands::__ANON__('Ticket', 'RT::Ticket=HASH(0x9d8d720)') called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9d4ec6c)', 'Ticket', 'RT::Ticket=HASH(0x9d8d720)') called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1074<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>eval {...} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Request::comp(undef, undef, 'Ticket', 'RT::Ticket=HASH(0x9d8d720)') called at /opt/rt3/share/html/Approvals/Display.html line 62<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Commands::__ANON__('id', 8, 'id', 8) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x9d53d10)', 'id', 8, 'id', 8) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1074<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>eval {...} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Request::comp(undef, undef, 'id', 8, 'id', 8) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 760<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Request::call_next('HTML::Mason::Request::ApacheHandler=HASH(0x999cfa8)', 'id', 8) called at /opt/rt3/share/html/autohandler line 221<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Commands::__ANON__('id', 8) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x99e9484)', 'id', 8) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1069<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>eval {...} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Request::comp(undef, undef, undef, 'id', 8) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 338<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>eval {...} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 338<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>eval {...} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 297<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Request::exec('HTML::Mason::Request::ApacheHandler=HASH(0x999cfa8)') called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 134<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>eval {...} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 134<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::Request::ApacheHandler::exec('HTML::Mason::Request::ApacheHandler=HASH(0x999cfa8)') called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 792<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>HTML::Mason::ApacheHandler::handle_request('HTML::Mason::ApacheHandler=HASH(0x989dca4)', 'Apache=SCALAR(0x9a75dbc)') called at /opt/rt3/bin/webmux.pl line 126<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>eval {...} at /opt/rt3/bin/webmux.pl line 126<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>RT::Mason::handler('Apache=SCALAR(0x9a75dbc)') called at /dev/null line 0<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>eval {...} at /dev/null line 0<o:p></o:p></span></font></pre>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>(I also seem to have to use a Queue number
here rather than the Queue name or I get this error)<o:p></o:p></span></font></b></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[Fri Nov 5 04:38:30 2004] [debug]: Workflow:
evaluating<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Subject: Approval Required: Prod Promo -
{$Tickets{'TOP'}->Subject}<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Depended-On-By: {$Tickets{'TOP'}->Id}<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Refers-To: {$Tickets{"TOP"}->Id}<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Queue: ProductionApproval<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Type: Approval<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Content: A promotion has been submitted. Please review the
child ticket and Approve/Disapprove the promotion accordingly.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>ENDOFCONTENT<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> (/opt/rt3/lib/RT/Action/CreateTickets.pm:952)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[Fri Nov 5 04:38:30 2004] [debug]: Workflow: yielding<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Subject: Approval Required: Prod Promo - Test<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Depended-On-By: 6<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Refers-To: 6<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Queue: ProductionApproval<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Type: Approval<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Content: A promotion has been submitted by QA for release to
production. Please review the child ticket and Approve/Disapprove the promotion
accordingly.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>ENDOFCONTENT<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> (/opt/rt3/lib/RT/Action/CreateTickets.pm:968)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>[Fri Nov 5 04:38:30 2004] [debug]:
RT::Ticket=HASH(0x9d61dd8) No queue given for ticket creation.
(/opt/rt3/lib/RT/Ticket_Overlay.pm:386)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:PersonName w:st="on"><font size=2 face="Lucida Bright"><span
style='font-size:10.0pt;font-family:"Lucida Bright"'>Andrew Greenwood</span></font></st1:PersonName><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Lucida Bright"><span style='font-size:
10.0pt;font-family:"Lucida Bright"'>Systems Administrator</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Lucida Bright"><span style='font-size:
10.0pt;font-family:"Lucida Bright"'>World Gaming PLC.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Lucida Bright"><span style='font-size:
10.0pt;font-family:"Lucida Bright"'>(604) 306-3732</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><st1:PersonName w:st="on"><font size=2 face="Lucida Bright"><span
style='font-size:10.0pt;font-family:"Lucida Bright"'>Andrew Greenwood</span></font></st1:PersonName><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Lucida Bright"><span style='font-size:
10.0pt;font-family:"Lucida Bright"'>Systems Administrator</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Lucida Bright"><span style='font-size:
10.0pt;font-family:"Lucida Bright"'>World Gaming PLC.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face="Lucida Bright"><span style='font-size:
10.0pt;font-family:"Lucida Bright"'>(604) 306-3732</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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