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<p class=MsoNormal style='text-align:justify;line-height:150%'><font size=2
face=Arial><span style='font-size:10.0pt;line-height:150%;font-family:Arial'>Hello,<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-align:justify;line-height:150%'><font size=2
face=Arial><span style='font-size:10.0pt;line-height:150%;font-family:Arial'>I
need to know if <span class=GramE>its</span> possible to reset the counter time
of a ticket when the change from a queue to another queue, keeping the time of
the creation of a ticket in a Global Counter Time. But have individual <span
class=GramE>time <span style='mso-spacerun:yes'> </span>counters</span> of
individual queue’s. <span class=GramE>Waiting for a reply.</span><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-align:justify;line-height:150%'><font size=2
face=Arial><span style='font-size:10.0pt;line-height:150%;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-align:justify;line-height:150%'><font size=2
face=Arial><span style='font-size:10.0pt;line-height:150%;font-family:Arial'>Best
Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=black face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial;color:black;mso-ansi-language:PT;mso-no-proof:yes'>_______________________________</span></font><font
color=black><span lang=PT style='color:black;mso-ansi-language:PT;mso-no-proof:
yes'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><b><font
size=2 color=black face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial;color:black;mso-ansi-language:PT;font-weight:bold;mso-no-proof:yes'>Hugo
Miguel Delgado</span></font></b><font color=black><span lang=PT
style='color:black;mso-ansi-language:PT;mso-no-proof:yes'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><em><i><font
size=2 color=black face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial;color:black;mso-ansi-language:PT;mso-no-proof:yes'>TvCabo Portugal</span></font></i></em><font
color=black><span lang=PT style='color:black;mso-ansi-language:PT;mso-no-proof:
yes'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><em><i><font
size=2 color=black face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial;color:black;mso-ansi-language:PT;mso-no-proof:yes'>DRSIP</span></font></i></em><font
size=2 color=black face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial;color:black;mso-ansi-language:PT;mso-no-proof:yes'> - Direcção de Redes e
Serviços IP</span></font><font color=black face=Arial><span lang=PT
style='font-family:Arial;color:black;mso-ansi-language:PT;mso-no-proof:yes'><o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 color=black face=Arial><span lang=PT style='font-size:10.0pt;font-family:
Arial;color:black;mso-ansi-language:PT;mso-no-proof:yes'>R. Tomás Ribeiro 2,
sala 1.05<br>
1050-229 Lisboa<br>
<br>
Tel. 215002146<br>
Email. hugo.delgado@netcabo.pt<br>
_______________________________</span></font><font color=black><span
style='color:black;mso-no-proof:yes'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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