<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.2900.2769" name=GENERATOR></HEAD>
<BODY>
<DIV><FONT face=Arial size=2><SPAN
class=110443409-06122005>Hi</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=110443409-06122005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=110443409-06122005>I was wondering if
its possible to stop autocreation of users when a ticket is sent in via email? I
am new to RT but cannot find this answer anywhere...could anyone point me in the
right direction?</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2>Regards</FONT></DIV>
<DIV align=left><FONT face=Arial size=2></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2>Matthew Townsend</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Unanimis IT</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Desktop Support Engineer</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>ex 7454</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>02072997454</FONT></DIV>
<DIV> </DIV></BODY></HTML>