<br><br>---------- Forwarded message ----------<br><span class="gmail_quote">From: <b class="gmail_sendername">Richard Fojta</b> <<a href="mailto:rfojta@gmail.com">rfojta@gmail.com</a>><br>Date: Mar 29, 2006 2:52 PM<br>
Subject: Re: [Rt-devel] "This message will be sent to..." confirmation page<br>To: Stephen Turner <<a href="mailto:sturner@mit.edu">sturner@mit.edu</a>><br><br></span><div style="direction: ltr;">If you would like to be mason master go to
<a href="http://www.masonhq.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">www.masonhq.com</a><br></div><div style="direction: ltr;"><span class="sg">Richard</span></div><div style="direction: ltr;">
<span class="e" id="q_10a46102c743fc97_2"><br><br><div><span class="gmail_quote">On 3/28/06, <b class="gmail_sendername">Stephen Turner</b> <<a href="mailto:sturner@mit.edu" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
sturner@mit.edu</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">At Tuesday 3/28/2006 10:41 AM, Duncan Shannon wrote:<br>
>Very nice.<br>><br>>I don't recall seeing anything on "how to use or add custom mason<br>>components"<br>><br>>Is the idea that you add save the file in rt3/path/to/local and then<br>>edit the template that is used for the Update ticket page and include a
<br>>couple lines that call the mason component and then restart and it will<br>>show up on the page?<br><br>Yes, we put this in local/html/Ticket/Elements. Whichever page you<br>want to include this on would then have a call to the component
<br>(passing a ticket object as an argument).<br><br>>Do you mid if I create a wiki page with the information/code?<br><br>Be my guest!<br><br>Note that this component does not tell you why a recipient appears,<br>so there's not quite as much info as the standard RT 'this message
<br>will be sent to' section. We kicked around the idea of providing a<br>link to a page explaining what scrips were used in determining the<br>recipients, so that people could go there if they wanted to, but we<br>haven't got round to that yet.
<br><br>Thanks,<br>Steve<br><br>_______________________________________________<br>List info: <a href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-devel" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
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</a><br><br>Best Practical is hiring! Come hack Perl for us: <a href="http://bestpractical.com/about/jobs.html" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://bestpractical.com/about/jobs.html
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