Hello,<br><br>Ticket history is available through ticket Id in Transaction Table. But there could be too much records for one ticket. File (result set), generated by Search output on web page consists only of limited count of columns. Each row is for one ticket.
<br><br>One possible soulution is to show 5 (or any number) of last trasactions only in result set in 5 more columns. I don't know.<br><br>Try some further explanation with some examples of "report" that you want.
<br><br>Sincerely,<br><br>Richard Fojta<br><br><div><span class="gmail_quote">On 6/16/06, <b class="gmail_sendername">Derrol Salmon</b> <<a href="mailto:derrols@cablesedge.com">derrols@cablesedge.com</a>> wrote:</span>
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<p><font face="Arial" size="2">Hello all,</font>
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<p><font face="Arial" size="2">I would like the ticket history to be displayed in the ticket search page, and have it available as part of the spreadsheet output. </font></p>
<p><font face="Arial" size="2">Could someone point me in the right direction as to how best to accomplish this? </font>
<br><font face="Arial" size="2">I have been poring through the code trying to isolate the area where I think could be done, but I am off the mark probably. </font></p>
<p><font face="Arial" size="2">I checked the archives and this same question that I have was asked by another individual in March 2006 I believe, but no answer was</font></p>
<p><font face="Arial" size="2">provided. </font>
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<p><font face="Arial" size="2">Thank you.</font>
</p>
<p><font face="Arial" size="2">Derrol</font>
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