<div>I'm currently trying a dry run for an upgrade from RT 2.0.13 to RT 3.6.0 but running into some problems.<br><br>From reading the readme for 3.6.0, I need to upgrade from 2.0.x to 3.2.<br>The readme for 3.2.0 says to use the rt2-to-rt3 migration tool which in turn provides instructions for migrating from RT
2.0 to RT 3.0<br><br>I've
installed a fresh vm machine installed rt 2.0.13 as this is the current
version on our production server, imported all of the data from our
production server, and I'm able to log on and see all of the tickets. I
stopped apache, downloaded the migration tool and successfully dumped
the data (around 21,000 tickets).
<br><br>I installed a second fresh vm machine and put RT 3.0.0 on it.
As per the instructions in the migration tool, I initialized the
database, and to double check it all works, I logged on with apache and
all works. Stopped apache and I'm now trying to upgrade using the
database dump but am getting an error. Google is not being my friend
and I can't see anything obvious:
<br><br><span style="font-family: courier new,monospace;">upgrade@rt-upgrade-2:~/rt2-to-rt3-1.23$ sudo ./dumpfile-to-rt-3.0 ../dbdump<br>Importing users<br>uCreating user Unnamed user 45<br>.[Thu Jul 27 12:15:42 2006] [error]: Could not create a new user (/usr/local/rt3/lib/RT/User_Overlay.pm:217)
<br>Failed to create user for$VAR1 = {<br> 'CryptedPassword' => undef,<br> 'Name' => 'Unnamed user 45'<br> };<br>uCreating user Unnamed user 40<br>.[Thu Jul 27 12:15:42 2006] [crit]: RT::User::crit Unimplemented in RT::User. (/usr/local/rt3/lib/RT/User_Overlay.pm line 206)
<br> (/usr/local/rt3/lib/RT.pm:228)</span><br><br><br>System info:<br><span style="font-family: courier new,monospace;">upgrade@rt-upgrade-2:~/rt2-to-rt3-1.23$ uname -a</span><br style="font-family: courier new,monospace;">
<span style="font-family: courier new,monospace;">Linux rt-upgrade-2 2.6.8-2-386 #1 Tue Aug 16 12:46:35 UTC 2005 i686 GNU/Linux</span><br><br>Running apache/mod_perl with Postgres database and HTML::Mason 1.28<br><br><br>
Thanks in advance,<br></div><div><span class="sg"><br>Andrew Nicols</span></div>