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<p class=MsoNormal>I am trying to set up some cron jobs in rt-crontool but it
seems like nothing happens when I set up the jobs. I tried looking at the
log file in rt3/var/log but there are no errors. I’m thinking that
the issue is with syntax. Here are some examples of the cron jobs that I
set up:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo1'><![if !supportLists]><span
style='mso-list:Ignore'>1)<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>/home/amxrt/rt3/bin/rt-crontool --search
RT::Search::FromSQL --search-arg "Status = 'Resolved' AND ('CF.{Ticket
Summary}' = 'Not Complete' OR 'CF.{Ticket Summary}' LIKE 'NULL') AND Queue !=
'AMX-IT_Department'" --action RT::Action::RecordComment --template 'Ticket
Summary Reminder’<o:p></o:p></p>
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style='mso-list:Ignore'>2)<span style='font:7.0pt "Times New Roman"'>
</span></span><![endif]>/home/amxrt/rt3/bin/rt-crontool --search
RT::Search::FromSQL --search-arg "(Status = 'new' or Status = 'open' or
Status = 'stalled') AND (FinalPriority = 0 or Due = '') AND Queue != 'AMX-IT_Department'"
--action RT::Action::RecordComment --template 'Fields Reminder'<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any help on this would really help.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Andy Werner<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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