When $LogDir = 'var/log' and layout is "relative", RT has trouble finding the log file. Here is my fix for this problem. Basically, when $LogDir is a relative path, it is prefixed with $BasePath ('/opt/rt3' by default). --- lib/RT.pm.in | 26 +++++++++++++++++--------- 1 files changed, 17 insertions(+), 9 deletions(-) (Patch is attached)