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<P><FONT SIZE=2 FACE="Arial">I need to report on time spent per ticket per time period per owner. Unfortunately, not all time transactions are recorded the same way. Is there a simple way to record a transaction for "ALL" time deltas regardless of the input method (email, one of the various forms).</FONT></P>
<P><FONT SIZE=2 FACE="Arial">IE. Does RT allow me to put event triggers on fields? Or, ???</FONT>
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<P><FONT COLOR="#000080" SIZE=2 FACE="Arial">Joel Hartshorn</FONT><BR>
<FONT COLOR="#000080" SIZE=2 FACE="Arial">Internet Engineer/New Media</FONT><BR>
<FONT COLOR="#000080" SIZE=2 FACE="Arial">The Seattle Times Company</FONT><BR>
<FONT COLOR="#000080" SIZE=2 FACE="Arial">206 464 2323</FONT><BR>
<FONT COLOR="#000080" SIZE=2 FACE="Arial">nwsource.com | seattletimes.com</FONT><FONT COLOR="#000080" FACE="Times New Roman"></FONT>
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