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<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=447000311-12112009>HI,</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=447000311-12112009>i'm
searching for a simple way for our Operating to simply move tickets from
Operating Queue to several 2nd level queues. The way via basics->Change queue
is not loved from the guys. On idea was to handle this from inside a
tickets->tabs->Action menu, something like this:</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=447000311-12112009></SPAN></FONT> </DIV>
<DIV><FONT><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=447000311-12112009> </SPAN>$actions->{'FF'} =
{<BR>
path => "Ticket/Display.html?Action=Take&<SPAN
class=447000311-12112009>Queue </SPAN>=<SPAN
class=447000311-12112009> XYZ </SPAN>&id=" .
$id,<BR>
title => loc('<SPAN class=447000311-12112009> Move To Queue
xyz </SPAN>') };<SPAN
class=447000311-12112009> </SPAN></FONT></FONT></FONT></FONT></DIV>
<DIV><FONT><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=447000311-12112009></SPAN></FONT></FONT></FONT></FONT> </DIV>
<DIV><FONT><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=447000311-12112009>Is this possible from this menu or a bad idea to
do this?!?</SPAN></FONT></FONT></FONT></FONT></DIV>
<DIV><FONT><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=447000311-12112009></SPAN></FONT></FONT></FONT></FONT> </DIV>
<DIV><FONT><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=447000311-12112009>Thanks</SPAN></FONT></FONT></FONT></FONT></DIV>
<DIV><FONT><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=447000311-12112009></SPAN></FONT></FONT></FONT></FONT> </DIV>
<DIV><FONT><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=447000311-12112009>Torsten </SPAN></FONT></FONT></FONT></FONT></DIV><br>
<p class=MsoBodyText><span style='font-size:8.0pt;font-family:Arial'>Kühne +
Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius (Stellv.), Reiner <span
class=SpellE>Heiken</span> (Stellv.), Bruno Mang, Alfred <span
class=SpellE>Manke</span>, Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), Jens <span
class=SpellE>Wollesen</span>, Rainer <span class=SpellE>Wunn</span>,
Sitz: Bremen, Registergericht: Bremen, HRA 21928, <span class=SpellE>USt-IdNr</span>.:
DE 812773878, Persönlich haftende Gesellschaft: Kühne & Nagel A.G., Sitz: <span
class=SpellE>Contern/Luxemburg</span>, Geschäftsführender Verwaltungsrat:
Klaus-Michael Kühne <o:p></o:p></span></p>
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