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<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'>Hi
all,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'>I
have been working on integrating the Sphinx full-text search engine in our RT.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'>I
have everything in place regarding Sphinx.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'>I
have written a new portlet that can be installed in the "RT at a glance"
page. The portlet lets us search for text and filter the results for requestor,
queue, date range. The form submits all search parameters to a PHP page that
uses the Sphinx API to perform the actual search. Performance is outstanding!<o:p></o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'>Presently
we are returning results in a rather crude html table. What I would like to do
is somehow passing results to RT and using the standard Results.html page to
display them (hence gaining all the standard RT features like pagination and
graphs).<o:p></o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'>Is
it possible at all? Could someone help me implement it?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'>If
this is not possible I will at least use RT's CSS to try to make it look
integrated.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'>Whatever
I'll come up with, I am willing to publish everything on the RT wiki so that
others can benefit from lightning-fast full-text searches.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'>Bye<o:p></o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'>Cris<o:p></o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=IT style='font-family:"Century Gothic","sans-serif"'><o:p> </o:p></span></p>
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