<div dir="ltr"><div style="font-family:arial,sans-serif;font-size:13px">I'm writing some perl that analyzes new Incident Reports in RTIR and looks for related Incidents that might already exist. I cannot however figure out how to link them now because there's no Parent/Child relationship in <span style="background-color:rgb(238,238,238)">RT</span>::<span style="background-color:rgb(238,238,238)">Client</span>::<span style="background-color:rgb(238,238,238)">REST. </span>Can anyone offer some guidance on what I can do? I'm about an hour into the coding and this is a major roadblock.</div>
<div style="font-family:arial,sans-serif;font-size:13px"><font color="#000000"><br></font></div><div style="font-family:arial,sans-serif;font-size:13px"><a href="http://search.cpan.org/~jlmartin/RT-Client-REST-0.43/lib/RT/Client/REST.pm" target="_blank">http://search.cpan.org/~jlmartin/RT-Client-REST-0.43/lib/RT/Client/REST.pm</a><font color="#000000"><br>
</font></div><div style="font-family:arial,sans-serif;font-size:13px">Shows:</div><div style="font-family:arial,sans-serif;font-size:13px"><dt style="font-size:medium;margin-top:1em"><a name="13eb6a9485ecbe3d_link_tickets_(src_=>_$id1,_dst_=>_$id2,_link_type_=>_$type)">link_tickets (src => $id1, dst => $id2, link_type => $type)</a></dt>
<dd style="font-size:medium"><p>Create a link between two tickets. A link type can be one of the following:</p><ul><li style="margin-left:15px">DependsOn</li><li style="margin-left:15px">DependedOnBy</li><li style="margin-left:15px">
RefersTo</li><li style="margin-left:15px">ReferredToBy</li><li style="margin-left:15px">HasMember</li><li style="margin-left:15px">MemberOf</li></ul></dd></div><div style="font-family:arial,sans-serif;font-size:13px"><font color="#000000">Should I have just gone ahead and used LWP or would I still have the same problem?</font></div>
<br clear="all"><div><br></div>-- <br><div>Landon Stewart <LandonStewart@Gmail.com><br></div>
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