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<p class="MsoNormal"><span lang="EN-US">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I installed RT 4.0.19 on a new Ubuntu 14.04 server and imported my old database (PostgreSQL 9.3 UTF-8 database)<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">With new tickets on the new server I have a problem with German Umlaute (äöüß). When I create a new ticket with äöü in subject, it’s replaced to Ã</span>ƒ<span lang="EN-US">¶Ã</span>ƒ<span lang="EN-US">¤Ã</span>ƒ<span lang="EN-US">¼
or something like that.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">There’s no difference if I create a ticket from web, rt cli or mail. Old tickets are untouched.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">The same is for custom fields or other fields (e.g. on users or groups). Only message body is OK.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I had a look into the database directly and saw that the data inside the database is also wrong.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">What can I do?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:DE">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:DE"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:DE">
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<td><b>Bernhard Eierschmalz</b><br>
EDV<br>
<br>
Tel. +49 8223 4002-39<br>
Fax +49 8223 4002-1239<br>
Mobil: +49 151 22308260<br>
<a href="mailto:Bernhard.Eierschmalz@scheppach.com" title="mailto:Bernhard.Eierschmalz@scheppach.com">Bernhard.Eierschmalz@scheppach.com</a><br>
oder bde@scheppach.com</td>
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<td width="160"><a href="http://www.scheppach.com"><img src="http://banner.ftp-scheppach.de/scheppach_logo.png" width="152" height="55" alt="Logo"></a></td>
<td width="647"><span style="font-size: 8pt"><span style="font-weight: bold">scheppach Fabrikation von Holzbearbeitungmaschinen GmbH</span><br>
Günzburger Str. 69 | D-89335 Ichenhausen<br>
Tel.: +49 8223 4002-0 | Fax: +49 8223 4002-20<br>
E-Mail: info@scheppach.com | www.scheppach.com</span> </td>
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<td> </td>
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<td width="28"><a href="https://www.facebook.com/scheppach.group" title="facebook" target="_blank"><img src="http://banner.ftp-scheppach.de/facebook_logo.png" width="24" height="24" alt="facebook"></a></td>
<td width="28"><a href="https://www.xing.com/companies/scheppachgroup" title="xing" target="_blank"><img src="http://banner.ftp-scheppach.de/xing_logo.png" width="24" height="24" alt="xing"></a></td>
<td width="28"><a href="http://www.linkedin.com/company/scheppach-group" title="LinkedIn" target="_blank"><img src="http://banner.ftp-scheppach.de/linkedIN_logo.png" width="24" height="24" alt="LinkedIn"></a></td>
<td width="28"><a href="https://twitter.com/ScheppachGroup" title="LinkedIn" target="_blank"><img src="http://banner.ftp-scheppach.de/twitter_logo.png" width="24" height="24" alt="twitter"></a></td>
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<td>Geschäftsführer / Managing Director: Ernst Pfaff, Stephan W. Müller<br>
Registergericht Memmingen HRB 11800 </td>
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<span style="font-size: 12px"><br>
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<td width="600">Diese Nachricht enthält vertrauliche und ggf. rechtlich geschützte Informationen. Falls Sie nicht der beabsichtigte Empfänger sind, benachrichtigen Sie bitte den Absender und löschen Sie diese Nachricht umgehend aus Ihrem System. Das unerlaubte
Kopieren, die Offenlegung sowie die Weitergabe dieser E-Mail sind nicht gestattet.<br>
This email may contain trade secrets or otherwise confidential information. If you have received this email in error, please inform the sender immediately and destroy the original transmittal. Any unauthorized copying, disclosure or distribution is not permitted.<br>
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<p><a href="http://aktion.scheppach.com"><img src="http://banner.ftp-scheppach.de/mailbanner.jpg" alt="Scheppach Aktion" width="600px" height="100px"></a></p>
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<o:p></o:p></span>
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<p class="MsoNormal"><o:p> </o:p></p>
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