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Hi Shawn, and thank you for your support.<br>
<br>
I did run the make upgrade-database.<br>
<br>
Here is the rundown of the upgrade steps:<br>
<br>
<table class="collection upgrade-history" border="0" cellpadding="5" cellspacing="0" width="100%">
<tbody>
<tr class="complete oddline">
<td class="upgrade-history-parent" id="parent-upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<span class="widget"></span><br>
</td>
<td class="collection-as-table" style="padding-left: 0em">Upgrade from 4.2.12 to 4.4.0rc1
</td>
<td class="collection-as-table">2015-11-04 11:17:07</td>
<td class="collection-as-table">32 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-345C8E6C-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.2.12 to 4.3.0
</td>
<td class="collection-as-table">2015-11-04 11:17:08</td>
<td class="collection-as-table">1 second</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-352AED02-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.0/content
</td>
<td class="collection-as-table">2015-11-04 11:17:09</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-356AAABE-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.0 to 4.3.1
</td>
<td class="collection-as-table">2015-11-04 11:17:10</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3578D8A0-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.1
</td>
<td class="collection-as-table">2015-11-04 11:17:10</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-358C831E-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.1/content
</td>
<td class="collection-as-table">2015-11-04 11:17:10</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-35CA21EC-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.1 to 4.3.2
</td>
<td class="collection-as-table">2015-11-04 11:17:10</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-35CF474E-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.2/content
</td>
<td class="collection-as-table">2015-11-04 11:17:10</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3600F8E8-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.2 to 4.3.3
</td>
<td class="collection-as-table">2015-11-04 11:17:11</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3607860E-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.3
</td>
<td class="collection-as-table">2015-11-04 11:17:11</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3620B6A6-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.3 to 4.3.4
</td>
<td class="collection-as-table">2015-11-04 11:17:11</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3626D0AE-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.4
</td>
<td class="collection-as-table">2015-11-04 11:17:11</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3644B1F0-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.4 to 4.3.5
</td>
<td class="collection-as-table">2015-11-04 11:17:11</td>
<td class="collection-as-table">1 second</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-364CFB26-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.5/content
</td>
<td class="collection-as-table">2015-11-04 11:17:11</td>
<td class="collection-as-table">1 second</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-36D72AA8-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.5 to 4.3.6
</td>
<td class="collection-as-table">2015-11-04 11:17:12</td>
<td class="collection-as-table">1 second</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-36DA008E-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.6/content
</td>
<td class="collection-as-table">2015-11-04 11:17:12</td>
<td class="collection-as-table">1 second</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-378D837A-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.6 to 4.3.7
</td>
<td class="collection-as-table">2015-11-04 11:17:13</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3793ABBA-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.7
</td>
<td class="collection-as-table">2015-11-04 11:17:13</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-37B8DA5C-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.7 to 4.3.8
</td>
<td class="collection-as-table">2015-11-04 11:17:13</td>
<td class="collection-as-table">4 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-37BC5CA4-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.8
</td>
<td class="collection-as-table">2015-11-04 11:17:13</td>
<td class="collection-as-table">4 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-39CA3462-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.8/content
</td>
<td class="collection-as-table">2015-11-04 11:17:17</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-39F93E9C-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.8 to 4.3.9
</td>
<td class="collection-as-table">2015-11-04 11:17:17</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-39FC8DAE-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.9/content
</td>
<td class="collection-as-table">2015-11-04 11:17:17</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3A199CAA-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.9 to 4.3.10
</td>
<td class="collection-as-table">2015-11-04 11:17:17</td>
<td class="collection-as-table">2 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3A1D6E7A-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.10
</td>
<td class="collection-as-table">2015-11-04 11:17:17</td>
<td class="collection-as-table">1 second</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3A474F38-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.10/content
</td>
<td class="collection-as-table">2015-11-04 11:17:18</td>
<td class="collection-as-table">1 second</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3ADEC714-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.10 to 4.3.11
</td>
<td class="collection-as-table">2015-11-04 11:17:19</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3AE52762-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.11/content
</td>
<td class="collection-as-table">2015-11-04 11:17:19</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3AF3FF30-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.11 to 4.3.12
</td>
<td class="collection-as-table">2015-11-04 11:17:19</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3AF77340-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.12
</td>
<td class="collection-as-table">2015-11-04 11:17:19</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3B0BAF86-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.12 to 4.3.13
</td>
<td class="collection-as-table">2015-11-04 11:17:19</td>
<td class="collection-as-table">20 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3B0F5348-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.13
</td>
</tr>
</tbody>
</table>
<br>
<br>
Cris<br>
<br>
<br>
<br>
<div class="moz-cite-prefix">On 20/11/2015 17:04, Shawn Moore wrote:<br>
</div>
<blockquote cite="mid:etPan.564f44a7.35b09f57.472@ecaz.local" type="cite">
<pre wrap="">Hi Cris,
On 2015年11月4日 at 6:45:19, Guadagnino Cristiano (<a class="moz-txt-link-abbreviated" href="mailto:guadagnino.cristiano@creval.it">guadagnino.cristiano@creval.it</a>) wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Another problem: the new "Quick Search" portlet (now displaying as
"Queue List") does not appear in my "RT at a glance" page, even if I had
it before upgrade from RT 4.2.12.
[…]
Re-adding the portlet solves the problem, but this ought not to be a
necessary step.
</pre>
</blockquote>
<pre wrap="">
Thank you for your report. However I’m unable to replicate the issue. We have an upgrade step (4.3.5) that should migrate Quick Search to the new name "Queue List". Did you run make upgrade-database? You can verify whether or not you did by visiting /Admin/Tools/Configuration.html and finding the section near the bottom called "RT upgrade history”. There should be a "Upgrade from 4.3.4 to 4.3.5” step listed there.
</pre>
<blockquote type="cite">
<pre wrap="">Cris
</pre>
</blockquote>
<pre wrap="">
Thanks,
Shawn
</pre>
</blockquote>
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