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Mmmm, but now I have this in the log everytime I reload the "RT at a glance" page:<br>
<br>
[11124] [Mon Nov 23 09:23:58 2015] [warning]: The Mason component /opt/rt4/share/html/Elements/Quicksearch is deprecated, and will be removed in RT 4.6. You should use QueueList instead. Call stack:<br>
[/opt/rt4/share/html/Elements/MyRT:96]<br>
[/opt/rt4/share/html/index.html:78]<br>
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:696]<br>
[/opt/rt4/sbin/../lib/RT/Interface/Web.pm:375]<br>
[/opt/rt4/share/html/autohandler:53] (/opt/rt4/sbin/../lib/RT.pm:975)<br>
<br>
I'm puzzled.<br>
<br>
Cris<br>
<br>
<br>
<br>
<br>
<div class="moz-cite-prefix">On 23/11/2015 09:51, Guadagnino Cristiano wrote:<br>
</div>
<blockquote cite="mid:5652D39C.1030400@creval.it" type="cite">Shawn,<br>
today I logged in again to our test RT system (the one I upgraded to 4.4RC1) and in my "RT at a glance" page I got this error: "invalid portlet QueueList" (not sure these were the exact words).<br>
<br>
So I had to edit the page again and re-add the QuickSearch portlet.<br>
<br>
I guess there's something wrong on my side. Maybe I forgot to clear the mason cache or something like that.<br>
<br>
Cris<br>
<br>
<br>
<br>
<div class="moz-cite-prefix">On 23/11/2015 09:40, Guadagnino Cristiano wrote:<br>
</div>
<blockquote cite="mid:5652D112.6020402@creval.it" type="cite">Hi Shawn, and thank you for your support.<br>
<br>
I did run the make upgrade-database.<br>
<br>
Here is the rundown of the upgrade steps:<br>
<br>
<table class="collection upgrade-history" border="0" cellpadding="5" cellspacing="0" width="100%">
<tbody>
<tr class="complete oddline">
<td class="upgrade-history-parent" id="parent-upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<span class="widget"></span><br>
</td>
<td class="collection-as-table" style="padding-left: 0em">Upgrade from 4.2.12 to 4.4.0rc1
</td>
<td class="collection-as-table">2015-11-04 11:17:07</td>
<td class="collection-as-table">32 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-345C8E6C-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.2.12 to 4.3.0
</td>
<td class="collection-as-table">2015-11-04 11:17:08</td>
<td class="collection-as-table">1 second</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-352AED02-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.0/content
</td>
<td class="collection-as-table">2015-11-04 11:17:09</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-356AAABE-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.0 to 4.3.1
</td>
<td class="collection-as-table">2015-11-04 11:17:10</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3578D8A0-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.1
</td>
<td class="collection-as-table">2015-11-04 11:17:10</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-358C831E-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.1/content
</td>
<td class="collection-as-table">2015-11-04 11:17:10</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-35CA21EC-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.1 to 4.3.2
</td>
<td class="collection-as-table">2015-11-04 11:17:10</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-35CF474E-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.2/content
</td>
<td class="collection-as-table">2015-11-04 11:17:10</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3600F8E8-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.2 to 4.3.3
</td>
<td class="collection-as-table">2015-11-04 11:17:11</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3607860E-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.3
</td>
<td class="collection-as-table">2015-11-04 11:17:11</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3620B6A6-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.3 to 4.3.4
</td>
<td class="collection-as-table">2015-11-04 11:17:11</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3626D0AE-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.4
</td>
<td class="collection-as-table">2015-11-04 11:17:11</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3644B1F0-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.4 to 4.3.5
</td>
<td class="collection-as-table">2015-11-04 11:17:11</td>
<td class="collection-as-table">1 second</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-364CFB26-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.5/content
</td>
<td class="collection-as-table">2015-11-04 11:17:11</td>
<td class="collection-as-table">1 second</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-36D72AA8-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.5 to 4.3.6
</td>
<td class="collection-as-table">2015-11-04 11:17:12</td>
<td class="collection-as-table">1 second</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-36DA008E-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.6/content
</td>
<td class="collection-as-table">2015-11-04 11:17:12</td>
<td class="collection-as-table">1 second</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-378D837A-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.6 to 4.3.7
</td>
<td class="collection-as-table">2015-11-04 11:17:13</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3793ABBA-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.7
</td>
<td class="collection-as-table">2015-11-04 11:17:13</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-37B8DA5C-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.7 to 4.3.8
</td>
<td class="collection-as-table">2015-11-04 11:17:13</td>
<td class="collection-as-table">4 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-37BC5CA4-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.8
</td>
<td class="collection-as-table">2015-11-04 11:17:13</td>
<td class="collection-as-table">4 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-39CA3462-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.8/content
</td>
<td class="collection-as-table">2015-11-04 11:17:17</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-39F93E9C-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.8 to 4.3.9
</td>
<td class="collection-as-table">2015-11-04 11:17:17</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-39FC8DAE-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.9/content
</td>
<td class="collection-as-table">2015-11-04 11:17:17</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3A199CAA-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.9 to 4.3.10
</td>
<td class="collection-as-table">2015-11-04 11:17:17</td>
<td class="collection-as-table">2 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3A1D6E7A-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.10
</td>
<td class="collection-as-table">2015-11-04 11:17:17</td>
<td class="collection-as-table">1 second</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3A474F38-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.10/content
</td>
<td class="collection-as-table">2015-11-04 11:17:18</td>
<td class="collection-as-table">1 second</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3ADEC714-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.10 to 4.3.11
</td>
<td class="collection-as-table">2015-11-04 11:17:19</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3AE52762-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Insert from /root/rt-4.4.0rc1/etc/upgrade/4.3.11/content
</td>
<td class="collection-as-table">2015-11-04 11:17:19</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3AF3FF30-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.11 to 4.3.12
</td>
<td class="collection-as-table">2015-11-04 11:17:19</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3AF77340-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.12
</td>
<td class="collection-as-table">2015-11-04 11:17:19</td>
<td class="collection-as-table">0 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete oddline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3B0BAF86-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 3em">Upgrade from 4.3.12 to 4.3.13
</td>
<td class="collection-as-table">2015-11-04 11:17:19</td>
<td class="collection-as-table">20 seconds</td>
<td class="collection-as-table">4.4.0rc1</td>
</tr>
<tr class="complete evenline
upgrade-history-142C17E8-82DD-11E5-93C4-CE88AB653F50">
<td class="upgrade-history-parent" id="parent-upgrade-history-3B0F5348-82DD-11E5-93C4-CE88AB653F50">
<br>
</td>
<td class="collection-as-table" style="padding-left: 6em">Schema updates from /root/rt-4.4.0rc1/etc/upgrade/4.3.13
</td>
</tr>
</tbody>
</table>
<br>
<br>
Cris<br>
<br>
<br>
<br>
<p><font style="FONT-SIZE: 9pt" color="#004999" face="Arial"><strong>Cristiano Guadagnino<br>
</strong><br>
Servizio Sistemi Dipartimentali, Periferici e DB<br>
_______________________________<br>
<strong>Creval Sistemi e Servizi Soc.Cons.P.A.</strong><br>
Gruppo bancario Credito Valtellinese<br>
Via Trento, 22 - 23100 SONDRIO<br>
tel +39 0342522172 - fax +39 0342522997<br>
<a class="moz-txt-link-abbreviated" href="mailto:guadagnino.cristiano@creval.it">guadagnino.cristiano@creval.it</a><br>
<a moz-do-not-send="true" href="http://www.creval.it">www.creval.it</a></font></p>
<p><font style="FONT-SIZE: 8pt" face="Arial"><font style="FONT-SIZE: 9pt"><font style="FONT-SIZE: 8pt"><font color="#000000"><font style="FONT-SIZE: 8pt">Il presente messaggio non è di natura personale ma inviato per esigenze lavorative; l’eventuale messaggio
di risposta potrà essere conosciuto anche da altri soggetti diversi dall’originatore di questo messaggio per dette esigenze o per controllo aziendale. Questo messaggio, corredato dei relativi allegati, contiene informazioni da considerarsi strettamente riservate,
ed è destinato esclusivamente al destinatario sopra indicato, il quale è l'unico autorizzato ad usarlo, copiarlo e, sotto la propria responsabilità, diffonderlo. Chiunque ricevesse questo messaggio per errore o comunque lo leggesse senza esserne legittimato
è avvertito che trattenerlo, copiarlo, divulgarlo, distribuirlo a persone diverse dal destinatario è severamente proibito, ed è pregato di rinviarlo immediatamente al mittente distruggendone l'originale.</font><br>
</font></font></font></font></p>
<font style="FONT-SIZE: 8pt" face="Arial"><font style="FONT-SIZE: 9pt"><font style="FONT-SIZE: 8pt"><font color="#000000"></font></font></font></font><br>
<div class="moz-cite-prefix">On 20/11/2015 17:04, Shawn Moore wrote:<br>
</div>
<blockquote cite="mid:etPan.564f44a7.35b09f57.472@ecaz.local" type="cite">
<pre wrap="">Hi Cris,
On 2015年11月4日 at 6:45:19, Guadagnino Cristiano (<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:guadagnino.cristiano@creval.it">guadagnino.cristiano@creval.it</a>) wrote:
</pre>
<blockquote type="cite">
<pre wrap="">Another problem: the new "Quick Search" portlet (now displaying as
"Queue List") does not appear in my "RT at a glance" page, even if I had
it before upgrade from RT 4.2.12.
[…]
Re-adding the portlet solves the problem, but this ought not to be a
necessary step.
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<pre wrap="">Thank you for your report. However I’m unable to replicate the issue. We have an upgrade step (4.3.5) that should migrate Quick Search to the new name "Queue List". Did you run make upgrade-database? You can verify whether or not you did by visiting /Admin/Tools/Configuration.html and finding the section near the bottom called "RT upgrade history”. There should be a "Upgrade from 4.3.4 to 4.3.5” step listed there.
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<pre wrap="">Cris
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<pre wrap="">Thanks,
Shawn
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