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<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US">I’m using RT 4.2.11 using PostgreSQL 9.3 on Ubuntu 14.04<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">I can’t access RT in the moment – the client receives a “500 Internal Server Error” – in Apache error log I can see the following error:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size:10.0pt">[Fri Mar 11 15:50:08.090973 2016] [fcgid:warn] [pid 1614:tid 139956097853184] [client 10.10.3.1:56631] mod_fcgid: read data timeout in 40 seconds<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size:10.0pt">[Fri Mar 11 15:50:08.091369 2016] [core:error] [pid 1614:tid 139956097853184] [client 10.10.3.1:56631] End of script output before headers: rt-server.fcgi<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size:10.0pt">[Fri Mar 11 15:50:10.705541 2016] [fcgid:warn] [pid 1615:tid 139956156602112] [client 10.10.3.1:56633] mod_fcgid: read data timeout in 40 seconds<o:p></o:p></span></i></p>
<p class="MsoNormal"><i><span lang="EN-US" style="font-size:10.0pt">[Fri Mar 11 15:50:10.705827 2016] [core:error] [pid 1615:tid 139956156602112] [client 10.10.3.1:56633] End of script output before headers: rt-server.fcgi<o:p></o:p></span></i></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Can anybody help me? Is there any further information in any other log file?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:DE"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:DE"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:DE">Best Regards<br>
Bernhard Eierschmalz<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:DE">Scheppach<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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