[rt-users] mailing to www-data ?

Feargal Reilly feargal at thecia.ie
Wed Aug 30 12:53:14 EDT 2000


I think you have a non RFC compliant email address there...
Check the email associated with the user in admin-webrt.cgi
Check that that email address is correct, and that you can send email to that 
address, from that machine.

If this doesn't fix, what are the usernames, email addresses, queue names, 
queue addresse, and /etc/aliases entries?

I'm probably way off, but that's my $0.02.

-Feargal.

--
Feargal Reilly,
Systems Administrator,
The CIA.
+353-86-8157621 

> hi,
> 
> when i try to change the owner of a ticket i get an internal
> server error. looking at the error.log i see that a sendmail
> command fails. looking at the mail logfiles i see a DSN:
> user-unknown and looking a few lines above i see that it tries to
> mail www-data which is in /etc/passwd. so wth is rt trying to do?
> i couldn't figure it out, maybe you could give me a hint.
> 
> thanks a lot and waiting for rt2 eagerly
> Othmar
> 
> 
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