[rt-users] There has been an error:

Rhazak LOUTOU rlo at summithq.fr
Fri Dec 8 14:11:15 EST 2000


Thanks for your help,

The pb was solved by using the "Extended Syntax";
The "Traditional syntax" still returns me that error,
I'll check for an up grade.

:-)

Kazu Kimura wrote:

> Hello,
>
> I had same experience on error message with 1.0.4.  After upgraded, this disappeared.
>
> As for mailgate interface, you may confirm what you made mail aliases
> and check with the description of ./rt-mailgate --help on the usage of
> each action via mailgate interface.
>
> Regards,
> Kazu
>
> On Thu, 07 Dec 2000 16:58:46 +0100
> Rhazak LOUTOU <rlo at summithq.fr> wrote:
>
> >
> > Hello all,
> >
> > I am new to RT. I have just installed it and the web interface works.
> > I have pbs with the email interface. Any request I send is replied
> > by two e-mails, and I cannot see any changes via the web interface:
> > No workflow nor any new tickets.
> >
> > The first email says:
> >
> >      Thank you for taking some action:
> >
> >            (.... with help info when the request is "%RT HELP" ...)
> >
> >
> > The other email says :
> >
> >      There has been an error:
> >      There has been an error with your request:
> >
> >      Your message is reproduced below:
> >
> > Do you have any idea ?
> >
> > Thanks in advance,
> > Rhazak.
> >
> >
>
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