[rt-users] Send Reply?

[Mike Dugas]

Hi all,

I'm clicking "Send Reply" on a ticket ... now I would presume that'd send
a reply to the originator of the ticket (my user in need of support, in
this case), correct?

It doesn't work unless I put To: in front of their e-mail address in the
ticket information, and thats kind of a pain.

Am I doing something wrong, or is something broken?

Thanks!

--
Mike Dugas     					  	 mad at phobia.net