[rt-users] Send Reply?

Mike Dugas mad at phobia.net
Mon Dec 11 17:27:38 EST 2000


Tihs was the problem.

Thanks!

On Mon, 11 Dec 2000, Mike Dugas wrote:

> 
> This could be... I'll try it from another user.
> 
> Thx.
> 
> I'm using sendmail.
> 
> On Mon, 11 Dec 2000, Jesse wrote:
> 
> > RT will not send to the requestor by default if the requestor is also a ticket admin.
> > This may be what you're running into.
> > 
> > 	-j
> > 
> > 
> > On Mon, Dec 11, 2000 at 04:42:15PM -0500, Mike Dugas wrote:
> > > Hi all,
> > > 
> > > I'm clicking "Send Reply" on a ticket ... now I would presume that'd send
> > > a reply to the originator of the ticket (my user in need of support, in
> > > this case), correct?
> > > 
> > > It doesn't work unless I put To: in front of their e-mail address in the
> > > ticket information, and thats kind of a pain.
> > > 
> > > Am I doing something wrong, or is something broken?
> > > 
> > > Thanks!
> > > 
> > > --
> > > Mike Dugas     					  	 mad at phobia.net
> > > 
> > > 
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > > 
> > 
> > -- 
> > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
> > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> > 
> > After all, it's not every day you meet up with an evil power
> >                                                -M. Bulgakov
> > 
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> > 
> 
> --
> Mike Dugas     					  	 mad at phobia.net
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

--
Mike Dugas     					  	 mad at phobia.net





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