[rt-users] From: Request Tracker

Randy Millis rmillis at enel.ucalgary.ca
Wed Jun 7 11:16:59 EDT 2000


Tobias Brox wrote:

> > Is there an easy way to change who the mail messages come from?
>
> Ehm ... the person who handles a request should have his/hers name at the
> From-line?
>
> Maybe with an additional " via RT" added to it?  You might remove that in
> lib/rt/tools/mail.pm or something like that.  Use grep to find "via RT" :)

Ok, I am sorry. I was not clear:

I meant the auto reply. e.g.:

Subject:
        [ECEHELP #19] (compgen) Testing
   Date:
        Wed, 7 Jun 2000 08:47:59 -0600 (MDT)
   From:
        Request Tracker <help at enel.ucalgary.ca>
     To:
        rmillis at enel.ucalgary.ca

This message is an automatic reply from the Request ....

But I see the end result is the same as my question yesterday.:-)

Thanks!






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