[rt-users] bizarre issue

[Chuck Pitre - External Technical Manager]

I just upgrade to RT version 1.0.3 from version 1.0.2

Everything went fairly seemlessly except for one issue.

Now, when you email my queue (in this case support at oanet.com) and a
technician replies to it, no email is sent to the user.  However, when the
email is originally sent, the user does get the confirmation.

/var/log/maillog doens't show anything being recorded as for the email
attempting to be sent (neither does /var/log/messages)

RT is currently running on FreeBSD 3.2 /w sendmail 8.9.3

     ----->One Connection, A Million Places To Go<-----

                      Chuck Pitre                     
          OA Group of Technologies, Internet Division
                  External Technical Manager
                     Network Operations

(780) 425-5151 ext 456 telephone      
(780) 425-3852 fax
1-888-663-1336 Toll Free
chuck.pager at oagroup.com