[rt-users] Opening tickets via email?

[Jesse]

You might want to look at the RBL, procail or go searching freshmeat.
In practice I've not had problems with abuse of mail-create of tickets.
Well, I've had some overzealous users, but we have other ways of dealing
with that ;)

	Jesse

On Wed, Mar 29, 2000 at 01:44:34PM -0500, Forrest Aldrich wrote:
> Well, I've not seen such a mechanism exist yet.  Spamshield, maybe, but the 
> author doesn't want to develop it further to work correctly.
> 
> _F
> 
> 
> At 01:44 PM 3/29/00 -0500, Jesse wrote:
> >Use whatever normal spam-prevention measures you'd use for a mailbox.
> >
> >On Wed, Mar 29, 2000 at 01:40:23PM -0500, Forrest Aldrich wrote:
> > > Curious if you have any mechanism that would help prevent abuse of the
> > > open-ticket-by-mail function.
> >
> >--
> >jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com
> >pgp keyprint:  50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
> >--------------------------------------------------------------
> >And I'm told we do share some common rituals. Our "flame war" is apparently
> >held in person in their land and called "project meeting".
> >                                         -Alan Cox [on "Suits"]
> 
> 

-- 
jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com 
pgp keyprint:  50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
--------------------------------------------------------------
I admit that X is the second worst windowing system in the world, but all the 
others I've used are tied for first.