[rt-users] Re: can't stop creating new tickets!

Jesse jesse at fsck.com
Wed Mar 29 15:54:19 EST 2000


On Wed, Mar 29, 2000 at 03:44:32PM -0500, Janet Hanseth wrote:
> > It's also a third possibility, if the tag is extremely long, the subject
> > line might wrap.  While the latest CVS version supports wrapped header
> > lines, I don't think the last release does.
> > What is your site tag?  I'd recommend only some few characters (like
> > fsck).  We use "FunSupport", and I think it's a bit too long.
> 
> Thanks -- changing the tag from eecs.harvard.edu to just eecs seemed to do
> the trick!  How wonderful.  We might grab the latest release from the CVS
> archive fairly soon, but I'd rather just get it working.  
>

I'll bet there was a space or tab or something in the configfile's notion
of the tag. That happened at tufts as well.
 
> j.
> 
> 
> 
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-- 
jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com 
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A REAL sysadmin challenge is "resurrect five dead mailserver while so ripped
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					-Nathan Mehl





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