[rt-users] web interface

[Charlie Brady]

On Wed, 3 May 2000, Paul Reilly wrote:

> Has anyone got any pointers to settings up a web submission interface to
> RT? You know, so that users can fill in a problem request through a form?

RT already comes with a form interface. You can get directly to new
problem entry via:

http://...../rt/webrt.cgi?queue_id=blah&display=Create_Step2

> I could get it to email the form contents to RT, but perhaps I can submit
> the form contents to RT some other way through cgi?

Indeed you can.

Charlie Brady
Aurema Pty Ltd
 PO Box 305, Strawberry Hills, NSW 2012, Australia
Email:charlieb at aurema.com, Tel: +61 2 9698 2322, Fax: +61 2 9699 9174
  "I think it would be a good idea." Gandhi, on Western Civilisation.