[rt-users] Searching tickets

Gordon McCormick gmcc at esatclear.ie
Fri May 26 13:17:35 EDT 2000


On Fri, May 26, 2000 at 09:51:44AM -0700, J.D. Falk wrote:
> 	I'm sure I'm not the first person to notice that there's no good
> 	way to search (and, even better, merge) tickets based on a text
> 	string or regular expression.  But, I didn't see anything in the
> 	contrib directory that'd help.  Any advice, or should we get
> 	started rolling our own?

You can search the subject line (using % as a wildcard) but I haven't seen
any way to search the body of the messages - they're stored as seperate
files - would there be any major problems in storing the body in the 
database? 

gordon






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