[rt-users] Re: areas + default q

Jesse jesse at fsck.com
Wed Nov 15 11:33:48 EST 2000


On Wed, Nov 15, 2000 at 04:05:59PM +0000, Paul Reilly wrote:
> 
> Hi - a few q's
> 
> * How can I change the default q which is displayed when entering the web
>   interface?

Well, the default is "display all queues the user has access to"
I'd suggest bookmarking the URL of the search you want RT to start off with.
 
> * Would it be easy to add a "list by area" button to the RT interface?

You mean "select areas to search for"?  Not easily, as different queues have
different areas.

> * Will the "area" concept be retained in RT 2?

It's going to be expanded into a more general "keywords" system that, in the
degenerate case,  can be used just like areas.    You won't, however, be 
limited to one keyword per ticket.

> Thanks
> 
> Paul
> 
> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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"If IBM _wanted_ to make clones, we could make them cheaper and faster than
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