[rt-users] today's problems

[arclight at jump.net]

Hi,

Check to see if Digest::MD5 is installed (the module was once 
known as just MD5 and changed names with time).

Navigating the perl lib/site_perl directories can be confusing and is 
installation-dependent. Here are a couple ways to check:

# this should fail
$ perl -MDigest::Scooby -e 'print "Hi!\n";'
Can't locate Digest/Scooby.pm in @INC (@INC contains: 
/usr/local/lib/perl5/5.00503/sun4-solaris /usr/local/lib/perl5/5.00503 
/usr/local/lib/perl5/site_perl/5.005/sun4-solaris 
/usr/local/lib/perl5/site_perl/5.005 .).
BEGIN failed--compilation aborted.
zsh: 24509 exit 2     perl -MDigest::Scooby -e print "Hi!\n";

# this should succeed if Digest::MD5 is installed
$ perl -MDigest::MD5 -e 'print "Hi!\n";'
Hi!

# this is probably a better test:
$ perl -MDigest::MD5 -e 'print $Digest::MD5::VERSION, "\n";'
2.11

Also, "perldoc Digest::MD5" is an easy way to check but it only 
verifies that the documentation is installed. Unless you've upgraded 
perl a number of times, the presence of documentation usually 
indicates the module is installed. Not always, though, so it's best 
to use a functional test like the ones above.

Finally, if you're really bored you can do something like:

$ find /usr/local/lib/perl5/site_perl -name MD5.pm -print
/usr/local/lib/perl5/site_perl/MD5.pm
/usr/local/lib/perl5/site_perl/5.005/sun4-solaris/Digest/MD5.pm
/usr/local/lib/perl5/site_perl/5.005/sun4-solaris/MD5.pm

This doesn't tell you if perl can find the module (the real problem; 
who cares if the library is installed but perl can't find it?). If the 
functional test fails, this might help explain why (from the results, 
we expect that 'use MD5;' and 'use Digest::MD5;' should be 
available. If the funcitonal tests don't agree, we may need to 
reinstall Digest::MD5).

Anyway, enough about detecting problems. The easiest long-term 
fix is to get perl communicating with CPAN. If you've never done it 
before, it's tedious but easy (slightly less easy if you're sitting 
behind a firewall).

# As root:
perl -MCPAN -e shell
# answer all the questions if you've never done this before, then
cpan> install Digest::MD5
# another cool trick is
cpan> r
# which tells you which perl modules you have that need upgrading

hth,

-- Bob

On 23 Nov 2000, at 9:44, Max Mismetti wrote:

> well it's a new day and it's time for more problems, if you guys can
> help me...
> 
> i was getting a server error trying to access the CGIs, right?
> 
> well i decided to run the CGI from the command line on the actual
> server and it was far better explained than "500 server error":
> 
> Can't locate object method "new" via package "Digest::MD5" at
> /opt/rt/lib/rt/ui/
> web/auth.pm line 36.
> 
> anyone knows what this means and what to do to solve it.
> 
> thanks in advance and sorry for being SO newbie
> 
> 
> mAX
> 
> 
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