[rt-users] Okay..new problem

Scott Fraser sfraser at questertangent.com
Thu Oct 12 17:07:59 EDT 2000


Well, I have given up on the mySQL auth method for now. Everything seems
to be running okay, expect for the following:

type in: http://internal.questertangent.com/rt/admin-webrt.cgi
and it brings me to the RT Administrator Screen, but does NOT prompt me
for a userid/password. It says I am logged in as: . 
And that I am not allowed to modify/edit queues.

Any thoughts on this one folks?

I have gone through the FAQ/README/user guide and have not come across a
solution. I did upgrade my Digest::MD5, as well as CGI.pm as suggested.
It appears as if it is NOT sending me cookies.

Once I get over this hurdle, I am going to try using the fetchmail
(remote mail server) setup, as our intranet server does not handle our
internal mail for us. Any advice?

Cheers and thanks to everyone who contributed code/time/etc... to this
project. It's a very cool piece of software.

Later,

-- 
===========================================================
Scott Fraser              Email: sfraser at questertangent.com
            Senior Systems/Network Administrator

Quester Tangent Corp.
99-9865 West Saanich Road.      Voice: 250.656.6677 ext 236
Sidney, BC, Canada		Fax:    250.655.4696
V8L 5Y8				http://www.questercorp.com/
===========================================================
Blue-blooded men they fell from grace
Piranhas eating their own
They Sacrificed at the alter of lies
So fate took its course in the ballad of William Kidd




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