[rt-users] Can't always send mail from web interface

Stephany Burge stephany at xigo.com
Thu Oct 19 15:13:20 EDT 2000


Every once in a while whenI try to send email via the web interface of
Request Tracker, I get an Apache Internal Server Error.  It does not
happen all the time.  I think (but have been unable to verify) that it
happens when I either Reply or Comment and cc/bcc other people.

The error log reveals:

[Thu Oct 19 11:51:15 2000] [error] [client 10.0.0.191] Premature end of
script headers: /usr/local/rt/bin/cgi/webrt.cgi
Could not send mail :(

Tried to launch this command: /usr/lib/sendmail -oi -t -ODeliveryMode=b
-OErrorMode=m
[Thu Oct 19 11:51:20 2000] [error] [client 10.0.0.191] Premature end of
script headers: /usr/local/rt/bin/cgi/webrt.cgi

I am running Apache 1.3.6 and RT 1.0.4 on Solaris 7 with Sendmail 8.9.3


Has anyone else had this problem?

Thanks,

-Stephany





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