[rt-users] rt 1.0.4 merged ticket bug?

hohokus wombat hohokus at hotmail.com
Fri Oct 20 21:00:56 EDT 2000


hello -

using rt1.0.4. did a diff against the CVS, found the fix for merged tickets. 
(i.e., ticket 2 merged into ticket 1, display ticket 2 takes you to ticket 
1.)

appeared to be one line of code in /rt/lib/ui/web/manipulate.pm, at the 
beginning of the DisplayForm routine. code was:

$serial_num=&rt::normalize_sn("$serial_num");

this fixes the problem nicely, and viewing a ticket that was merged into 
another takes you to the ticket it was merged into.

NEW PROBLEM:
if you merge a ticket into a ticket that was already merged, the transaction 
content disappears. like this:

ticket #1
ticket #2 => merge into ticket #1
ticket #3 => merge into ticket #2 => contents lost.

any help appreciated.
- justin (hohokus at hotmail.com)
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