[rt-users] To many mails

Jesse jesse at fsck.com
Tue Oct 24 01:15:42 EDT 2000


2.0 Acutally makes this much more configurable, though we may not
ship a "full" set of notification options for 2.0.0.


On Mon, Oct 23, 2000 at 10:15:41PM -0700, Greg White wrote:
> Jesse wrote:
> > 
> > Sounds like you've turned on "notify requestor of transaction" turn it off.
> > 
> SNIP
> 
> Personally, I _like_ that notification, but too many users whined about
> it (like 
> a single extra email telling them that someone actually did _something_
> about
> their problem was too much to handle). I liked letting requesters know
> that,
> even if they didn't get to _read_ our comments, at least we were doing
> something
> with it. Oh well. End users, what are ya gonna do?
> 
> GW
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
jesse reed vincent --- root at eruditorum.org --- jesse at fsck.com 
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"That package looks like what I wanted, but the site was down today, 
   so I decided to reimplement it in Perl."
							-me




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