[rt-users] Problem with losing refresh times

[Technical Support]

http://localhost/rt/webrt.cgi?q_status=open&q_queue=&q_subject=&q_owner=
stephenfeather&q_user=&q_user_other=&refresh=60&display=Queue


There are a number of params that can be passed to the webrt.cgi.
This may help you in presetting/maintaining your settings.

-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com] On Behalf Of cjones at qwestip.net
Sent: Wednesday, April 04, 2001 4:02 AM
To: Jesse
Cc: rt-users at lists.fsck.com
Subject: [rt-users] Problem with losing refresh times


Im using RT 1.07, and I set it to refresh every minute.  The problem is
that if I click a ticket and view it or do anything with it, when I
click
the "display queue" link at the bottom, the queue displays but all of
the
filter/refresh options are reset :(

Also is there a way to edit the HTML skeleton of the ticket in 1.07?  I
would like to have the "display queue" button at the top as well as the
bottom, maybe even right next to reply,take, etc....for long tickets its
kind of a pain to have to scroll all the way down just to get to the
link
to redisplay the queue.

RT rules...when is 2.0 coming out? :-)




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