[rt-users] Creating Ticket Externally in RT2

[David C. Troy]

Hey All --

We do some wacky things with RT where we'd like to be able to create a
ticket directly in the RT2 database, rather than through e-mail, CLI, or
web interfaces.

Yeah yeah -- I know it's not 'supported' or the 'right way' to do it, and
I don't use 'deodorant,' etc....

What tables do we need to insert into?  I'm thinking Tickets and
Transactions ought to do it;  any others?  Are there any special gotchas
on field contents in those tables?

Any info appreciated.

Dave

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David C. Troy   [dave at toad.net]                   410-544-6193 Sales
ToadNet - Want to go fast?                        410-544-1329 FAX
570 Ritchie Highway, Severna Park, MD 21146-2925  www.toad.net