[rt-users] Hopefully minor problems

[Jesse]

I suspect your webrt isn't running as a user with permissions to make the necessary templates dir.....


On Thu, Aug 09, 2001 at 06:14:16PM +0930, Matthew Frick wrote:
> 1. When I try and comment or reply to an existing message it doesn't show
> the text of the pre-existing message.
> 
> 2. I am currently running 1.0.7 and the only queue that is finding the
> template
> for the content of the message is the queue that was created using the
> command line.
> 
> the queues created using the web interface can not find the template.
> 
> did the queues created in the web interface have to be created by the rt
> root user or something like that instead of just an rt user with admin
> rights??
> 
> 
> 
> what most queues are returning...
> 
> The specified template is missing or inaccessable.
>  (/usr/local/rt/etc/templates/queues/general/autoreply)
>  However, the custom content which was supposed to fill the template was:
> 
> 
> -------------------------------------------- Managed by Request Tracker
> 
> 
> 
> Thanks in advance
> 
> Matthew Frick
> 
> 
> 
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> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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