[rt-users] mailgate problem...

[Jesse]

Interesting.  But my take on RFC 2822 is that the _Body_ is optional, but 
that headers ARE NOT:

   A message consists of header fields (collectively called "the header
   of the message") followed, optionally, by a body.  The header is a
   sequence of lines of characters with special syntax as defined in
   this standard. The body is simply a sequence of characters that
   follows the header and is separated from the header by an empty line
   (i.e., a line with nothing preceding the CRLF).
        (from ftp://ftp.isi.edu/in-notes/rfc2822.txt)

Fix the busted MTA or MUA that's generating messages without headers.

        -j


On Mon, Aug 13, 2001 at 12:51:42PM -0400, Darrell Hyde wrote:
> This was from rt-2.0.1. I've since upgraded to 2.0.4 and I'm still getting
> the same error, just on a different line. It appears to be an issue with
> how the mail is sent. Here's what I mean:
> 
> This session will result in the error being returned to the requestor:
> 
> 220 X1 NT-ESMTP Server xxx.com (IMail 6.06 111601-1)
> helo xxx.com
> 250 hello xxx.com
> mail from: <darrell at xxx.net>
> 250 ok
> rcpt to: <emergency at xxx.com>
> 250 ok its for <emergency at xxx.com>
> data
> 354 ok, send it; end with <CRLF>.<CRLF>
> text
> .
> 250 Message queued
> 
> This session however, will result in proper delivery sans error message:
> 
> 220 X1 NT-ESMTP Server xxx.com (IMail 6.06 111606-1)
> helo xxx.com
> 250 hello xxx.com
> mail from: <darrell at xxx.net>
> 250 ok
> rcpt to: <emergency at xxx.com>
> 250 ok its for <emergency at xxx.com>
> data
> 354 ok, send it; end with <CRLF>.<CRLF>
> From: <darrell at xxx.net>
> To: <emergency at xxx.com>
> Subject: This one will work
> 
> text
> .
> 250 Message queued
> 
> Including From & To in the body are not required per sendmail's RFC, but
> perhaps RT requires them. Also, FYI, the RT isn't running NT as these
> logs might lead you to believe, the NT IMail server is our primary MX and
> RT's addresses are aliases to the linux box I have RT running on.
> 
> - Darrell
> 
> 
> On Mon, 13 Aug 2001, Darrell Hyde wrote:
> 
> > I'm getting this error returned to some of my users when they create
> > tickets via email. Anyone ever sene this before?
> >
> > The original message was received at Mon, 13 Aug 2001 11:25:33 -0400
> > from [x.x.x.x]
> >
> >    ----- The following addresses had permanent fatal errors -----
> > "|/usr/local/rt2/bin/rt-mailgate --queue emergency --action correspond"
> >     (expanded from: <emergency at rt.xxx.com>)
> >
> >    ----- Transcript of session follows -----
> > Can't call method "phrase" on an undefined value at
> > /usr/local/rt2/bin/rt-mailgate line 616, <STDIN> chunk 8.
> > 554 "|/usr/local/rt2/bin/rt-mailgate --queue emergency --action
> > correspond"...unknown mailer error 255
> >
> > Has anyone else seen this?
> >
> > - Darrell
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> >
> 
> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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pretty soon we're going to HAVE to have hypertext mail!
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