[rt-users] Help! No ticket texts recorded suddenly!

David C. Troy dave at toad.net
Wed Aug 15 08:44:16 EDT 2001


All of a sudden my RT2.0.4 installation stopped recording text in new,
inbound tickets.  No configuration changes were made.  I am rebooting the
host that RT is on to see if there is a problem there;  HUPping httpd and
reloading mysql did not help.

Has anyone else seen this?

Dave

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David C. Troy   [dave at toad.net]                   410-544-6193 Sales
ToadNet - Want to go fast?                        410-544-1329 FAX
570 Ritchie Highway, Severna Park, MD 21146-2925  www.toad.net





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