[rt-users] Problems with individuals seeing their request via the web ui

[Jesse]

That should work, I think.  hmm


On Thu, Aug 16, 2001 at 10:53:23AM -0500, Christian Gilmore wrote:
> Heya. My requestors cannot see a listing of their own tickets (or any
> tickets for that matter) via the web ui (rt-2.0.4). They can create
> tickets and directly view their tickets by number via the web ui. Here are
> my group rights:
> 
> Global:
> 	Everyone:
> 		CommentOnTicket
> 		CreateTicket
> 		ReplyToTicket
> 		SeeQueue
> 	Requestor:
> 		SeeQueue (redundant, I know)
> 		ShowTicket
> 
> Should giving the SeeQueue right globally to Everyone not be enough? Even
> if it isn't, shouldn't giving it to Requestor be enough? I'm confused why
> the above setup isn't adequate.
> 
> Thanks,
> Christian
> 
> -----------------
> Christian Gilmore
> Infrastructure & Tools Team Lead
> Web & Multimedia Development
> IBM Software Group
> 
> 
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jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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