[rt-users] Ugly Migration

[Jesse Vincent]

What version of  RT? There was an error condition message that didn't work 
with sendmailpipe before 2.0.5.

	-j


On Wed, Aug 22, 2001 at 05:07:05PM +1000, Teo de Hesselle wrote:
> 
> Well... we're preparing to go to rt2.
> 
> As part of this, I kludged the rt2 serial number up to > 5000, as we have
> around 4400 tickets in RT1.
> 
> Unfortunately, If I reply to an rt1 ticket (say, #4100) and it gets put
> into rt2, the MTA (postfix) spits back an erorr message, which is included
> below.
> 
> This only happens when I include [UTS #4100] in the subject line.
> 
> I fear this will be very icky. Anyone got any thoughts? 
> 
> 
> <ioffice2 at rt.itd.uts.edu.au>: Command died with status 2:
>     "/usr/local/rt2/bin/rt-mailgate --queue ioffice --action correspond".
>     Command output: Permission DeniedCan't locate
> Mail/Mailer/sendmailpipe.pm
>     in @INC (@INC contains: /usr/local/rt2/etc /usr/local/rt2/lib
>     /usr/local/perl-5.6.1/lib/perl5/5.6.1/sun4-solaris
>     /usr/local/perl-5.6.1/lib/perl5/5.6.1
>     /usr/local/lib/perl5/site_perl/5.6.1/sun4-solaris
>     /usr/local/lib/perl5/site_perl/5.6.1 /usr/local/lib/perl5/site_perl)
> at
>     (eval 36) line 3.
> 
> 
> -- 
> Téo de Hesselle,                   | Kites rise highest against
> Unix Systems Administrator         | the wind -- not with it.
>                                    |  
> University of Technology, Sydney   |       -- Winston Churchill
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
http://www.bestpractical.com/products/rt  -- Trouble Ticketing. Free.