[rt-users] looking for group to pay Jesse for a feature

[bill at daze.net]

That would be a nice feature.  What type of fee are we looking at to add
it?

We are still running RT1.0.x, however we are planning on upgrading to RT2
as soon as we get a new server and space allocated in the data center.

Regards,
Bill

On Wed, 22 Aug 2001, Vivek Khera wrote:

> Hi, I asked Jesse about adding a feature to RT, and the cost quoted is
> a bit steep for us to bear alone.  I'm looking for others who might be
> interested in splitting the cost with us.
> 
> What we're asking to be built is some mechanism to reply to a ticket
> from a set of FAQ responses.  The responses would be structured like
> templates: some global, and some per-queue, with a similar interface
> for add/edit/delete.
> 
> If anyone else is interested, please contact me directly and we can
> discuss further.
> 
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