[rt-users] One Small Problem Getting Started

[Jesse Vincent]

Try bringing you CGI and HTML::Mason up to the latest versions in CPAN 
and tell me if that fixes it.


On Mon, Aug 27, 2001 at 04:25:41PM -0400, Mitchell Wright wrote:
> Greetings Everyone,
> 
> I have RT installed and I think configured properly on my server. I have
> been through all the docs and searched through the old mailing lists, if
> this issue has been covered and I somehow missed it please accept my
> apologies.
> 
> What is happening, is when making a ticket, replying or commenting to a
> ticket I receive a persistent error in the UI:
> 
> RT Error     
> No ticket specified
> 
> In the RT log files, I receive something to the effect of:
> 
> WebRT: No ticket specified
> 
> And in the server error logs I get:
> 
> WebRT: No ticket specified ()[Mon Aug 27 15:20:13 2001] [error] [client
> 216.94.62.50] Invalid method in request ------------031144697856008
> 
> I have checked the permissions of all the files and give full access through
> the admin area to the general queue and the root user and am stumped.
> 
> It may be a missing module as well... I installed all that were listed in
> the documentation and the installed FreezeThaw upon an early installation
> error. I am hoping someone else may have worked through this one and could
> offer some help.
> 
> Thank you in advance,
> 
> Mitchell Wright
> Internet Projects Manager
> Nimm new media
> 
> 
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> 

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